Delivering High Touch Services. Management System Support in Service Organizations.
(2006) Recent Advances in Retailing and Consumer Service Science (EIRASS)
Please use this url to cite or link to this publication:
https://lup.lub.lu.se/record/941038
- author
- Persson, Jan E LU and Westrup, Ulrika LU
- organization
- publishing date
- 2006
- type
- Contribution to conference
- publication status
- unpublished
- subject
- conference name
- Recent Advances in Retailing and Consumer Service Science (EIRASS)
- conference dates
- 2006-07-09 - 2006-07-12
- language
- English
- LU publication?
- yes
- id
- 6f8188f0-2f3b-4711-8e5b-10a7a6105be0 (old id 941038)
- date added to LUP
- 2016-04-04 14:10:43
- date last changed
- 2018-11-21 21:18:45
@misc{6f8188f0-2f3b-4711-8e5b-10a7a6105be0,
author = {{Persson, Jan E and Westrup, Ulrika}},
language = {{eng}},
title = {{Delivering High Touch Services. Management System Support in Service Organizations.}},
year = {{2006}},
}