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Delivering High Touch Services. Management System Support in Service Organizations.

Persson, Jan E LU and Westrup, Ulrika LU (2006) Recent Advances in Retailing and Consumer Service Science (EIRASS)
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author
organization
publishing date
type
Contribution to conference
publication status
unpublished
subject
conference name
Recent Advances in Retailing and Consumer Service Science (EIRASS)
language
English
LU publication?
yes
id
6f8188f0-2f3b-4711-8e5b-10a7a6105be0 (old id 941038)
date added to LUP
2008-01-24 15:50:52
date last changed
2016-04-16 12:11:48
@misc{6f8188f0-2f3b-4711-8e5b-10a7a6105be0,
  author       = {Persson, Jan E and Westrup, Ulrika},
  language     = {eng},
  title        = {Delivering High Touch Services. Management System Support in Service Organizations.},
  year         = {2006},
}