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Designing for repair and extended lifespan: consumer expectations and economic constraints

Čok, Vanja ; Rihtaršič, Janez ; Warell, Anders LU orcid and Tavčar, Jože LU orcid (2026) In Sustainability (Switzerland) 18(12).
Abstract

Despite increasing policy and industry focus on repairability, consumer repair behavior remains limited. This study examines this contradiction by analyzing user perceptions of repairable products through a survey-based approach (N = 68), focusing on behavioral, economic, and functional drivers of repair decisions. The results reveal a pronounced repairability paradox: while over two-thirds of respondents are willing to pay more for repairable products and strongly support extended product lifecycles, actual repair decisions are constrained by cost, time, and perceived difficulty. Durability concerns significantly reduce acceptance of recycled materials, highlighting the importance of performance trust in sustainable consumption.... (More)

Despite increasing policy and industry focus on repairability, consumer repair behavior remains limited. This study examines this contradiction by analyzing user perceptions of repairable products through a survey-based approach (N = 68), focusing on behavioral, economic, and functional drivers of repair decisions. The results reveal a pronounced repairability paradox: while over two-thirds of respondents are willing to pay more for repairable products and strongly support extended product lifecycles, actual repair decisions are constrained by cost, time, and perceived difficulty. Durability concerns significantly reduce acceptance of recycled materials, highlighting the importance of performance trust in sustainable consumption. Additionally, while informational awareness strengthens long-term repair intentions, it does not significantly influence immediate purchasing behavior. This challenges the current focus on Design for Repair as a standalone strategy and underscores the need to integrate repairability with durability, cost-efficiency, and ease of use. By linking empirical data with behavioral and economic theory, this study provides actionable insights for designers, manufacturers, and policymakers seeking to promote more effective and realistic circular economy solutions.

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Please use this url to cite or link to this publication:
author
; ; and
organization
publishing date
type
Contribution to journal
publication status
published
subject
keywords
Circular economy, Consumer perception, Design for repair, Extended product lifetime, Life cycle environmental impact, Repair behavior, Sustainability
in
Sustainability (Switzerland)
volume
18
issue
12
article number
6270
pages
24 pages
publisher
MDPI AG
external identifiers
  • scopus:105043097261
ISSN
2071-1050
DOI
10.3390/su18126270
language
English
LU publication?
yes
id
9591393e-11c7-4ec0-91bb-10d376a68678
date added to LUP
2026-07-11 10:05:41
date last changed
2026-08-26 14:05:43
@article{9591393e-11c7-4ec0-91bb-10d376a68678,
  abstract     = {{<p>Despite increasing policy and industry focus on repairability, consumer repair behavior remains limited. This study examines this contradiction by analyzing user perceptions of repairable products through a survey-based approach (N = 68), focusing on behavioral, economic, and functional drivers of repair decisions. The results reveal a pronounced repairability paradox: while over two-thirds of respondents are willing to pay more for repairable products and strongly support extended product lifecycles, actual repair decisions are constrained by cost, time, and perceived difficulty. Durability concerns significantly reduce acceptance of recycled materials, highlighting the importance of performance trust in sustainable consumption. Additionally, while informational awareness strengthens long-term repair intentions, it does not significantly influence immediate purchasing behavior. This challenges the current focus on Design for Repair as a standalone strategy and underscores the need to integrate repairability with durability, cost-efficiency, and ease of use. By linking empirical data with behavioral and economic theory, this study provides actionable insights for designers, manufacturers, and policymakers seeking to promote more effective and realistic circular economy solutions.</p>}},
  author       = {{Čok, Vanja and Rihtaršič, Janez and Warell, Anders and Tavčar, Jože}},
  issn         = {{2071-1050}},
  keywords     = {{Circular economy; Consumer perception; Design for repair; Extended product lifetime; Life cycle environmental impact; Repair behavior; Sustainability}},
  language     = {{eng}},
  number       = {{12}},
  publisher    = {{MDPI AG}},
  series       = {{Sustainability (Switzerland)}},
  title        = {{Designing for repair and extended lifespan: consumer expectations and economic constraints}},
  url          = {{http://dx.doi.org/10.3390/su18126270}},
  doi          = {{10.3390/su18126270}},
  volume       = {{18}},
  year         = {{2026}},
}