Evaluation of Interactive Voice Response (IVR) and postal survey in follow-up of children and adolescents discharged from psychiatric outpatient treatment: a randomized controlled trial.
(2014) In SpringerPlus 3.- Abstract
- Systematic evaluation of child and adolescent psychiatric outpatient treatment is important but time-consuming. The aim of this paper was to study whether Interactive Voice Response (IVR) is a more effective method than a questionnaire sent by post when following up outpatient treatment in child and adolescent psychiatry. Eighty patients were recruited from a child and adolescent psychiatric outpatient unit in Sweden. One parent of each of the patients was randomized to complete the BCFPI follow-up form, using either IVR (n = 40) or postal survey (n = 40) one month after discharge. The response rate for complete answers was 65% in the IVR group and 38% in the postal survey group (p = 0.014). There was less need for reminders in the IVR... (More)
- Systematic evaluation of child and adolescent psychiatric outpatient treatment is important but time-consuming. The aim of this paper was to study whether Interactive Voice Response (IVR) is a more effective method than a questionnaire sent by post when following up outpatient treatment in child and adolescent psychiatry. Eighty patients were recruited from a child and adolescent psychiatric outpatient unit in Sweden. One parent of each of the patients was randomized to complete the BCFPI follow-up form, using either IVR (n = 40) or postal survey (n = 40) one month after discharge. The response rate for complete answers was 65% in the IVR group and 38% in the postal survey group (p = 0.014). There was less need for reminders in the IVR group (p = 0.000). IVR is a promising and cost-effective method for evaluating evidence-based treatment in child and adolescent psychiatric care. (Less)
Please use this url to cite or link to this publication:
https://lup.lub.lu.se/record/4333999
- author
- Andersson, Claes LU ; Danielsson, Susanne LU ; Silfverberg-Dymling, Gunilla ; Löndahl, Gunnel and Johansson, Björn Axel LU
- organization
- publishing date
- 2014
- type
- Contribution to journal
- publication status
- published
- subject
- in
- SpringerPlus
- volume
- 3
- article number
- 77
- publisher
- Springer
- external identifiers
-
- pmid:24567883
- pmid:24567883
- wos:000358948700002
- scopus:84897779845
- ISSN
- 2193-1801
- DOI
- 10.1186/2193-1801-3-77
- language
- English
- LU publication?
- yes
- id
- a07691e1-7cb5-4bf5-b52e-a49b49eeb26e (old id 4333999)
- alternative location
- http://www.ncbi.nlm.nih.gov/pubmed/24567883?dopt=Abstract
- date added to LUP
- 2016-04-01 14:42:53
- date last changed
- 2022-01-28 02:09:09
@article{a07691e1-7cb5-4bf5-b52e-a49b49eeb26e,
abstract = {{Systematic evaluation of child and adolescent psychiatric outpatient treatment is important but time-consuming. The aim of this paper was to study whether Interactive Voice Response (IVR) is a more effective method than a questionnaire sent by post when following up outpatient treatment in child and adolescent psychiatry. Eighty patients were recruited from a child and adolescent psychiatric outpatient unit in Sweden. One parent of each of the patients was randomized to complete the BCFPI follow-up form, using either IVR (n = 40) or postal survey (n = 40) one month after discharge. The response rate for complete answers was 65% in the IVR group and 38% in the postal survey group (p = 0.014). There was less need for reminders in the IVR group (p = 0.000). IVR is a promising and cost-effective method for evaluating evidence-based treatment in child and adolescent psychiatric care.}},
author = {{Andersson, Claes and Danielsson, Susanne and Silfverberg-Dymling, Gunilla and Löndahl, Gunnel and Johansson, Björn Axel}},
issn = {{2193-1801}},
language = {{eng}},
publisher = {{Springer}},
series = {{SpringerPlus}},
title = {{Evaluation of Interactive Voice Response (IVR) and postal survey in follow-up of children and adolescents discharged from psychiatric outpatient treatment: a randomized controlled trial.}},
url = {{https://lup.lub.lu.se/search/files/4123484/4617176.pdf}},
doi = {{10.1186/2193-1801-3-77}},
volume = {{3}},
year = {{2014}},
}