Sociotechnical systems and cognitive systems engineering : interdependent and joint activity work systems
Smoker, Anthony LU
and Woltjer, Rogier
LU
(2026)
p.93-113
- Abstract
- The pressure to design, develop and implement systems that exploit the potential of technological innovation in effective and efficient ways that contribute to the organisational goals never ceases. Post 1945 industrialisation evolved from mechanisation of industrial processes through to computerisation to the age of digitalisation and beyond. From the study of mechanisation of work in coal mining and other industries, it emerged that technology could be implemented but in practice often failed to achieve the expected. Recognising this led to sociotechnical theory in the design of work and production systems being developed. Implicit in sociotechnical theory is that the ‘system’ has two sub-systems, which are interdependent. Together they... (More)
- The pressure to design, develop and implement systems that exploit the potential of technological innovation in effective and efficient ways that contribute to the organisational goals never ceases. Post 1945 industrialisation evolved from mechanisation of industrial processes through to computerisation to the age of digitalisation and beyond. From the study of mechanisation of work in coal mining and other industries, it emerged that technology could be implemented but in practice often failed to achieve the expected. Recognising this led to sociotechnical theory in the design of work and production systems being developed. Implicit in sociotechnical theory is that the ‘system’ has two sub-systems, which are interdependent. Together they comprise the ‘system’ and to achieve the promise of the introduction of technological innovation, the ‘socio’ element influenced the design of both technical artefacts both the nature of work itself. Sociotechnical system theory provides the foundations for the basis of design guidelines that shape Human Systems Integration (HSI), which embraces organisational & human dimensions as well as the technological dimension. Human Factors provide the basis for methodologies that can be used in the design of sociotechnical systems. Cognitive Systems Engineering is described as a suitable perspective to support design of HSI illustrated with a case study. (Less)
Please use this url to cite or link to this publication:
https://lup.lub.lu.se/record/a8751899-9e7f-4606-b247-a6a6e6b611a8
- author
- Smoker, Anthony
LU
and Woltjer, Rogier
LU
- organization
- publishing date
- 2026-03-31
- type
- Chapter in Book/Report/Conference proceeding
- publication status
- published
- subject
- host publication
- Human systems integration in the design of complex transport systems : a practical guide - a practical guide
- editor
- Valentinova, Victoria
- edition
- 1. ed.
- pages
- 93 - 113
- publisher
- CRC Press
- ISBN
- 978-1-032-66306-7
- 978-1-032-59784-3
- 978-1-032-66307-4
- language
- English
- LU publication?
- yes
- id
- a8751899-9e7f-4606-b247-a6a6e6b611a8
- alternative location
- https://www.taylorfrancis.com/chapters/edit/10.1201/9781032663067-9/sociotechnical-systems-cognitive-systems-engineering-anthony-smoker-rogier-woltjer?context=ubx&refId=ddafa664-f2e1-4806-86c1-a9f96360f779
- date added to LUP
- 2026-04-16 22:04:01
- date last changed
- 2026-05-22 03:09:48
@inbook{a8751899-9e7f-4606-b247-a6a6e6b611a8,
abstract = {{The pressure to design, develop and implement systems that exploit the potential of technological innovation in effective and efficient ways that contribute to the organisational goals never ceases. Post 1945 industrialisation evolved from mechanisation of industrial processes through to computerisation to the age of digitalisation and beyond. From the study of mechanisation of work in coal mining and other industries, it emerged that technology could be implemented but in practice often failed to achieve the expected. Recognising this led to sociotechnical theory in the design of work and production systems being developed. Implicit in sociotechnical theory is that the ‘system’ has two sub-systems, which are interdependent. Together they comprise the ‘system’ and to achieve the promise of the introduction of technological innovation, the ‘socio’ element influenced the design of both technical artefacts both the nature of work itself. Sociotechnical system theory provides the foundations for the basis of design guidelines that shape Human Systems Integration (HSI), which embraces organisational & human dimensions as well as the technological dimension. Human Factors provide the basis for methodologies that can be used in the design of sociotechnical systems. Cognitive Systems Engineering is described as a suitable perspective to support design of HSI illustrated with a case study.}},
author = {{Smoker, Anthony and Woltjer, Rogier}},
booktitle = {{Human systems integration in the design of complex transport systems : a practical guide}},
editor = {{Valentinova, Victoria}},
isbn = {{978-1-032-66306-7}},
language = {{eng}},
month = {{03}},
pages = {{93--113}},
publisher = {{CRC Press}},
title = {{Sociotechnical systems and cognitive systems engineering : interdependent and joint activity work systems}},
url = {{https://www.taylorfrancis.com/chapters/edit/10.1201/9781032663067-9/sociotechnical-systems-cognitive-systems-engineering-anthony-smoker-rogier-woltjer?context=ubx&refId=ddafa664-f2e1-4806-86c1-a9f96360f779}},
year = {{2026}},
}