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Patients’ experience of a workplace dialogue in physiotherapy practice in primary care : an interview study

Östlind, Elin K. LU ; Grahn, Birgitta E. LU and Stigmar, Kjerstin E. LU (2021) In European Journal of Physiotherapy 23(1). p.27-33
Abstract

Purpose: To describe how patients with acute/subacute back pain and/or neck pain experienced a workplace intervention, conducted as a structured workplace dialogue (convergence dialogue meeting, CDM) within physiotherapy practice in primary care. Materials and methods: Semi-structured interviews were performed with 10 patients who took part in the CDM. Qualitative content analysis was applied to the data. Results: Three categories emerged from the analysis: physiotherapist (PT) as a facilitator, the employer as a key stakeholder and lack of transparency and concrete changes. Conclusion: This study describes patients’ experiences of a workplace dialogue in physiotherapy practice. Even though few patients experienced concrete changes at... (More)

Purpose: To describe how patients with acute/subacute back pain and/or neck pain experienced a workplace intervention, conducted as a structured workplace dialogue (convergence dialogue meeting, CDM) within physiotherapy practice in primary care. Materials and methods: Semi-structured interviews were performed with 10 patients who took part in the CDM. Qualitative content analysis was applied to the data. Results: Three categories emerged from the analysis: physiotherapist (PT) as a facilitator, the employer as a key stakeholder and lack of transparency and concrete changes. Conclusion: This study describes patients’ experiences of a workplace dialogue in physiotherapy practice. Even though few patients experienced concrete changes at the workplace, they were supportive for the intervention as well as how the PTs conducted the CDM. The patients expressed trust in the PTs who were seen as someone who could facilitate changes at the workplace, being proficient and supportive. The CDM could be a method to facilitate communication between stakeholders and support work ability.

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Please use this url to cite or link to this publication:
author
; and
organization
publishing date
type
Contribution to journal
publication status
published
subject
keywords
EBM, evidence-based physiotherapy/medicine, musculoskeletal (back), Musculoskeletal (neck), occupational health/ergonomics, primary care, qualitative research
in
European Journal of Physiotherapy
volume
23
issue
1
pages
27 - 33
publisher
Informa Healthcare
external identifiers
  • scopus:85068122914
ISSN
2167-9169
DOI
10.1080/21679169.2019.1630853
project
WorkUp
language
English
LU publication?
yes
id
ae26b2cc-37f5-45f4-8cd4-4fdff428288b
date added to LUP
2019-07-10 15:58:55
date last changed
2022-08-18 07:03:40
@article{ae26b2cc-37f5-45f4-8cd4-4fdff428288b,
  abstract     = {{<p>Purpose: To describe how patients with acute/subacute back pain and/or neck pain experienced a workplace intervention, conducted as a structured workplace dialogue (convergence dialogue meeting, CDM) within physiotherapy practice in primary care. Materials and methods: Semi-structured interviews were performed with 10 patients who took part in the CDM. Qualitative content analysis was applied to the data. Results: Three categories emerged from the analysis: physiotherapist (PT) as a facilitator, the employer as a key stakeholder and lack of transparency and concrete changes. Conclusion: This study describes patients’ experiences of a workplace dialogue in physiotherapy practice. Even though few patients experienced concrete changes at the workplace, they were supportive for the intervention as well as how the PTs conducted the CDM. The patients expressed trust in the PTs who were seen as someone who could facilitate changes at the workplace, being proficient and supportive. The CDM could be a method to facilitate communication between stakeholders and support work ability.</p>}},
  author       = {{Östlind, Elin K. and Grahn, Birgitta E. and Stigmar, Kjerstin E.}},
  issn         = {{2167-9169}},
  keywords     = {{EBM; evidence-based physiotherapy/medicine; musculoskeletal (back); Musculoskeletal (neck); occupational health/ergonomics; primary care; qualitative research}},
  language     = {{eng}},
  number       = {{1}},
  pages        = {{27--33}},
  publisher    = {{Informa Healthcare}},
  series       = {{European Journal of Physiotherapy}},
  title        = {{Patients’ experience of a workplace dialogue in physiotherapy practice in primary care : an interview study}},
  url          = {{http://dx.doi.org/10.1080/21679169.2019.1630853}},
  doi          = {{10.1080/21679169.2019.1630853}},
  volume       = {{23}},
  year         = {{2021}},
}