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Re-conceiving building design quality : A review of building users in their social context

Watson, Kelly ; Evans, James ; Karvonen, Andrew LU and Whitley, Tim (2016) In Indoor and Built Environment 25(3). p.509-523
Abstract
Considerable overlap exists between post-occupancy research evaluating building design quality and the concept of ‘social value’, popularised by its recent application to issues of the public realm. To outline this potential research agenda, the paper reviews design quality research on buildings in rela- tion to users and their social context where the term ‘social context’ refers to building user group dynamics, a combination of organisational cultures, management strategies, and social norms and practices. The review is conducted across five key building types, namely housing, workplaces, health- care, education, and the retail/service sector. Research commonalities and gaps are identified in order to build a more comprehensive picture... (More)
Considerable overlap exists between post-occupancy research evaluating building design quality and the concept of ‘social value’, popularised by its recent application to issues of the public realm. To outline this potential research agenda, the paper reviews design quality research on buildings in rela- tion to users and their social context where the term ‘social context’ refers to building user group dynamics, a combination of organisational cultures, management strategies, and social norms and practices. The review is conducted across five key building types, namely housing, workplaces, health- care, education, and the retail/service sector. Research commonalities and gaps are identified in order to build a more comprehensive picture of the design quality literature and its handling of users in their social context. The key findings concerning each building type are presented visually. It is concluded that the design quality field comprises a patchwork of relatively isolated studies of various building types, with significant potential for theoretical and empirical development through interdisciplinary collaboration. Users tend to be conceived as anonymous and autonomous individuals with little ana- lysis of user identity or interaction. Further, the contextual impact of user group dynamics on the relationship between building design and building user is rarely addressed in the literature. Producing a more nuanced understanding of users in situ is proposed as an important area for future design quality research. (Less)
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author
; ; and
publishing date
type
Contribution to journal
publication status
published
subject
keywords
Building user, Building user group dynamics, Design quality, Social context, Social value, Typology of buildings
in
Indoor and Built Environment
volume
25
issue
3
pages
15 pages
publisher
SAGE Publications
external identifiers
  • scopus:84964006045
ISSN
1420-326X
DOI
10.1177/1420326X14557550
language
English
LU publication?
no
id
aecf2c7b-655c-4740-8ada-14ed298579da
date added to LUP
2021-11-21 08:31:29
date last changed
2022-07-05 15:34:22
@article{aecf2c7b-655c-4740-8ada-14ed298579da,
  abstract     = {{Considerable overlap exists between post-occupancy research evaluating building design quality and the concept of ‘social value’, popularised by its recent application to issues of the public realm. To outline this potential research agenda, the paper reviews design quality research on buildings in rela- tion to users and their social context where the term ‘social context’ refers to building user group dynamics, a combination of organisational cultures, management strategies, and social norms and practices. The review is conducted across five key building types, namely housing, workplaces, health- care, education, and the retail/service sector. Research commonalities and gaps are identified in order to build a more comprehensive picture of the design quality literature and its handling of users in their social context. The key findings concerning each building type are presented visually. It is concluded that the design quality field comprises a patchwork of relatively isolated studies of various building types, with significant potential for theoretical and empirical development through interdisciplinary collaboration. Users tend to be conceived as anonymous and autonomous individuals with little ana- lysis of user identity or interaction. Further, the contextual impact of user group dynamics on the relationship between building design and building user is rarely addressed in the literature. Producing a more nuanced understanding of users in situ is proposed as an important area for future design quality research.}},
  author       = {{Watson, Kelly and Evans, James and Karvonen, Andrew and Whitley, Tim}},
  issn         = {{1420-326X}},
  keywords     = {{Building user; Building user group dynamics; Design quality; Social context; Social value; Typology of buildings}},
  language     = {{eng}},
  number       = {{3}},
  pages        = {{509--523}},
  publisher    = {{SAGE Publications}},
  series       = {{Indoor and Built Environment}},
  title        = {{Re-conceiving building design quality : A review of building users in their social context}},
  url          = {{http://dx.doi.org/10.1177/1420326X14557550}},
  doi          = {{10.1177/1420326X14557550}},
  volume       = {{25}},
  year         = {{2016}},
}