Facilitation of Web-Based Business Systems Establishment through Inter-Organizational Process Mapping and Understanding
Olsson, Annika LU
(2002)
International Symposium fo Logistics (ISL), 2002
- Abstract
- The introduction of web-based enterprise systems requires internal business process re-design, where organizations have to reconsider their internal working processes. These processes need to match their customers’ and suppliers’ processes and evolve into inter-organizational processes in order to create a sustainable web system. This article is based on a case study where the creation of a new web-based enterprise system is in focus. The purpose of the study is to identify gaps between the supplier of the web-based system and the case company and to share some insights into the process of bridging these gaps. The study shows the importance of closely united inter-organizational teamwork combined with inter-organizational process mapping... (More)
- The introduction of web-based enterprise systems requires internal business process re-design, where organizations have to reconsider their internal working processes. These processes need to match their customers’ and suppliers’ processes and evolve into inter-organizational processes in order to create a sustainable web system. This article is based on a case study where the creation of a new web-based enterprise system is in focus. The purpose of the study is to identify gaps between the supplier of the web-based system and the case company and to share some insights into the process of bridging these gaps. The study shows the importance of closely united inter-organizational teamwork combined with inter-organizational process mapping in order to manage the implementation of a web system. The article suggests a model of inter-organizational process mapping and shared development, as exemplified by the actual case in the study, in the establishment of web systems where the web-system supplier and the buyer have different set-ups of cultures, core competences, project goals and business processes. (Less)
Please use this url to cite or link to this publication:
https://lup.lub.lu.se/record/539010
- author
- Olsson, Annika
LU
- organization
- publishing date
- 2002
- type
- Chapter in Book/Report/Conference proceeding
- publication status
- published
- subject
- keywords
- process mapping, inter-organizational team, e-business, packaging logistics
- host publication
- ISL Conference Proceedings
- conference name
- International Symposium fo Logistics (ISL), 2002
- conference location
- Melbourne;, Australia
- conference dates
- 2002-07-14 - 2002-07-16
- language
- English
- LU publication?
- yes
- id
- bf028824-328b-4f61-8ff4-8412c05217da (old id 539010)
- date added to LUP
- 2016-04-04 13:18:08
- date last changed
- 2021-05-28 02:31:18
@inproceedings{bf028824-328b-4f61-8ff4-8412c05217da,
abstract = {{The introduction of web-based enterprise systems requires internal business process re-design, where organizations have to reconsider their internal working processes. These processes need to match their customers’ and suppliers’ processes and evolve into inter-organizational processes in order to create a sustainable web system. This article is based on a case study where the creation of a new web-based enterprise system is in focus. The purpose of the study is to identify gaps between the supplier of the web-based system and the case company and to share some insights into the process of bridging these gaps. The study shows the importance of closely united inter-organizational teamwork combined with inter-organizational process mapping in order to manage the implementation of a web system. The article suggests a model of inter-organizational process mapping and shared development, as exemplified by the actual case in the study, in the establishment of web systems where the web-system supplier and the buyer have different set-ups of cultures, core competences, project goals and business processes.}},
author = {{Olsson, Annika}},
booktitle = {{ISL Conference Proceedings}},
keywords = {{process mapping; inter-organizational team; e-business; packaging logistics}},
language = {{eng}},
title = {{Facilitation of Web-Based Business Systems Establishment through Inter-Organizational Process Mapping and Understanding}},
url = {{https://lup.lub.lu.se/search/files/6087226/2861718.pdf}},
year = {{2002}},
}