Towards a systems-oriented framework for analysing and evaluating emergency response
(2010) In Journal of Contingencies and Crisis Management 18(1). p.14-25- Abstract
- Information can be provided by studying and evaluating past emergencies and the
response in connection to them. This information would then be useful in efforts directed
at preventing, mitigating and/or preparing for future emergencies. However, the analysis
and evaluation of emergency response operations is not an easy task, especially when the
operation involves several cooperating actors (e.g. the fire and rescue services, the
police, the emergency medical services, etc.). Here, we identify and discuss four aspects
of this challenge: (1) issues related to the values governing the evaluation, (2) issues
related to the complexity of the systems involved, (3) issues related to... (More) - Information can be provided by studying and evaluating past emergencies and the
response in connection to them. This information would then be useful in efforts directed
at preventing, mitigating and/or preparing for future emergencies. However, the analysis
and evaluation of emergency response operations is not an easy task, especially when the
operation involves several cooperating actors (e.g. the fire and rescue services, the
police, the emergency medical services, etc.). Here, we identify and discuss four aspects
of this challenge: (1) issues related to the values governing the evaluation, (2) issues
related to the complexity of the systems involved, (3) issues related to the validity of the
information on which the analysis and evaluation is based and (4) issues related to the
limiting conditions under which the emergency response system operated. An outline of
a framework for such an analysis and evaluation, influenced by systems theory, accident
investigation theories and programme evaluation theories dealing with the above
aspects, is introduced, discussed and exemplified using empirical results from a case
study.We conclude that the proposed framework may provide a better understanding of
how an emergency response system functioned during a specific operation, and help to
identify the potential events and/or circumstances that could significantly affect the
performance of the emergency response system, either negatively or positively. The
insights gained from using the framework may allow the actors involved in the response
operation to gain a better understanding of how the emergency response system
functioned as a whole, as well as how the actors performed as individual components
of the system. Furthermore, the information can also be useful for actors preparing for
future emergencies (Less)
Please use this url to cite or link to this publication:
https://lup.lub.lu.se/record/2337484
- author
- Abrahamsson, Marcus LU ; Hassel, Henrik LU and Tehler, Henrik LU
- organization
- publishing date
- 2010
- type
- Contribution to journal
- publication status
- published
- subject
- in
- Journal of Contingencies and Crisis Management
- volume
- 18
- issue
- 1
- pages
- 14 - 25
- publisher
- Wiley-Blackwell
- external identifiers
-
- scopus:77649133011
- ISSN
- 1468-5973
- DOI
- 10.1111/j.1468-5973.2009.00601.x
- project
- FRIVA
- language
- English
- LU publication?
- yes
- id
- cb52b657-4125-4bbb-9fd0-7ac130c1ef3a (old id 2337484)
- date added to LUP
- 2016-04-01 09:51:01
- date last changed
- 2022-04-11 23:28:26
@article{cb52b657-4125-4bbb-9fd0-7ac130c1ef3a,
abstract = {{Information can be provided by studying and evaluating past emergencies and the<br/><br>
response in connection to them. This information would then be useful in efforts directed<br/><br>
at preventing, mitigating and/or preparing for future emergencies. However, the analysis<br/><br>
and evaluation of emergency response operations is not an easy task, especially when the<br/><br>
operation involves several cooperating actors (e.g. the fire and rescue services, the<br/><br>
police, the emergency medical services, etc.). Here, we identify and discuss four aspects<br/><br>
of this challenge: (1) issues related to the values governing the evaluation, (2) issues<br/><br>
related to the complexity of the systems involved, (3) issues related to the validity of the<br/><br>
information on which the analysis and evaluation is based and (4) issues related to the<br/><br>
limiting conditions under which the emergency response system operated. An outline of<br/><br>
a framework for such an analysis and evaluation, influenced by systems theory, accident<br/><br>
investigation theories and programme evaluation theories dealing with the above<br/><br>
aspects, is introduced, discussed and exemplified using empirical results from a case<br/><br>
study.We conclude that the proposed framework may provide a better understanding of<br/><br>
how an emergency response system functioned during a specific operation, and help to<br/><br>
identify the potential events and/or circumstances that could significantly affect the<br/><br>
performance of the emergency response system, either negatively or positively. The<br/><br>
insights gained from using the framework may allow the actors involved in the response<br/><br>
operation to gain a better understanding of how the emergency response system<br/><br>
functioned as a whole, as well as how the actors performed as individual components<br/><br>
of the system. Furthermore, the information can also be useful for actors preparing for<br/><br>
future emergencies}},
author = {{Abrahamsson, Marcus and Hassel, Henrik and Tehler, Henrik}},
issn = {{1468-5973}},
language = {{eng}},
number = {{1}},
pages = {{14--25}},
publisher = {{Wiley-Blackwell}},
series = {{Journal of Contingencies and Crisis Management}},
title = {{Towards a systems-oriented framework for analysing and evaluating emergency response}},
url = {{http://dx.doi.org/10.1111/j.1468-5973.2009.00601.x}},
doi = {{10.1111/j.1468-5973.2009.00601.x}},
volume = {{18}},
year = {{2010}},
}