Disruptive Network Innovation in Free Guided Tours
(2018) In Scandinavian Journal of Hospitality and Tourism 18(3). p.303-318- Abstract
- This article provides an analysis on how disruptive innovation is spurred by the dynamics of digital and analogue networks in the sharing economy. The analysis builds on a free guided tour company in Copenhagen. Data is collected in a bottom-up reiterative process, drawing on theories on disruptive innovation and network theory. Between 2013 and 2016, one of the free tour companies in Copenhagen was followed by means of participant observations, interviews with tour guides and interpretation of online documents. Results show that free guided tours based on tips alone and orchestrated within the frame of the sharing economy are not merely a product innovation. More importantly, they entail disruptive market innovations that circumvent... (More)
- This article provides an analysis on how disruptive innovation is spurred by the dynamics of digital and analogue networks in the sharing economy. The analysis builds on a free guided tour company in Copenhagen. Data is collected in a bottom-up reiterative process, drawing on theories on disruptive innovation and network theory. Between 2013 and 2016, one of the free tour companies in Copenhagen was followed by means of participant observations, interviews with tour guides and interpretation of online documents. Results show that free guided tours based on tips alone and orchestrated within the frame of the sharing economy are not merely a product innovation. More importantly, they entail disruptive market innovations that circumvent traditional industry structures and ultimately produce disruptive organizational innovations where trust in network is the crux. Free guided-tour companies operate as communitarian organizations in extractive business models, and they are game changers in the field of guided tours, and ultimately in the field of tourism. (Less)
Please use this url to cite or link to this publication:
https://lup.lub.lu.se/record/d23f0f29-07af-408d-bfba-843cdbc18ff7
- author
- Widtfeldt Meged, Jane and Zillinger, Malin LU
- organization
- publishing date
- 2018-07-17
- type
- Contribution to journal
- publication status
- published
- subject
- keywords
- Free guided tours, disruption, networked innovation, sharing economy, trust
- in
- Scandinavian Journal of Hospitality and Tourism
- volume
- 18
- issue
- 3
- pages
- 303 - 318
- publisher
- Taylor & Francis
- external identifiers
-
- scopus:85049980859
- ISSN
- 1502-2250
- DOI
- 10.1080/15022250.2018.1497317
- language
- English
- LU publication?
- yes
- id
- d23f0f29-07af-408d-bfba-843cdbc18ff7
- date added to LUP
- 2018-04-16 11:21:02
- date last changed
- 2022-12-15 00:25:22
@article{d23f0f29-07af-408d-bfba-843cdbc18ff7,
abstract = {{This article provides an analysis on how disruptive innovation is spurred by the dynamics of digital and analogue networks in the sharing economy. The analysis builds on a free guided tour company in Copenhagen. Data is collected in a bottom-up reiterative process, drawing on theories on disruptive innovation and network theory. Between 2013 and 2016, one of the free tour companies in Copenhagen was followed by means of participant observations, interviews with tour guides and interpretation of online documents. Results show that free guided tours based on tips alone and orchestrated within the frame of the sharing economy are not merely a product innovation. More importantly, they entail disruptive market innovations that circumvent traditional industry structures and ultimately produce disruptive organizational innovations where trust in network is the crux. Free guided-tour companies operate as communitarian organizations in extractive business models, and they are game changers in the field of guided tours, and ultimately in the field of tourism.}},
author = {{Widtfeldt Meged, Jane and Zillinger, Malin}},
issn = {{1502-2250}},
keywords = {{Free guided tours, disruption, networked innovation, sharing economy, trust}},
language = {{eng}},
month = {{07}},
number = {{3}},
pages = {{303--318}},
publisher = {{Taylor & Francis}},
series = {{Scandinavian Journal of Hospitality and Tourism}},
title = {{Disruptive Network Innovation in Free Guided Tours}},
url = {{http://dx.doi.org/10.1080/15022250.2018.1497317}},
doi = {{10.1080/15022250.2018.1497317}},
volume = {{18}},
year = {{2018}},
}