Requirements are Slipping Through the Gaps - A Case Study on Causes & Effects of Communication Gaps in Large-Scale Software Development
Bjarnason, Elizabeth LU ; Wnuk, Krzysztof LU and Regnell, Björn LU
(2011)
19th IEEE International Requirements Engineering Conference, 2011
p.37-46
- Abstract
- Communication is essential for software development as its efficiency throughout the entire project life-cycle is a key factor in developing and releasing successful software products to the market. This paper reports on findings from an explanatory case study aiming at a deeper understanding of the causes and effects of communication gaps in a large-scale industrial set up. Based on an assumption of what causes gaps in communication of requirements and what effects such gaps have, a semi-structured interview study
was performed with nine practitioners at a large market-driven software company. We found four main factors that affect the requirements communication, namely scale, temporal aspects,
common views and decision... (More) - Communication is essential for software development as its efficiency throughout the entire project life-cycle is a key factor in developing and releasing successful software products to the market. This paper reports on findings from an explanatory case study aiming at a deeper understanding of the causes and effects of communication gaps in a large-scale industrial set up. Based on an assumption of what causes gaps in communication of requirements and what effects such gaps have, a semi-structured interview study
was performed with nine practitioners at a large market-driven software company. We found four main factors that affect the requirements communication, namely scale, temporal aspects,
common views and decision structures. The results also show that communication gaps lead to failure to meet the customers’ expectations, quality issues and wasted effort. An increased
awareness of these factors is a help in identifying what to address to achieve a more efficient requirements management, and ultimately more efficient and successful software development. By closing the communication gaps the requirements may continue all
the way through the project life-cycle and be more likely to result in software that meets the customers’ expectations. (Less)
Please use this url to cite or link to this publication:
https://lup.lub.lu.se/record/2062930
- author
- Bjarnason, Elizabeth
LU
; Wnuk, Krzysztof
LU
and Regnell, Björn
LU
- organization
- publishing date
- 2011
- type
- Chapter in Book/Report/Conference proceeding
- publication status
- published
- subject
- keywords
- requirements communication, explanatory case study, large-scale requirements engineering, empirical study
- host publication
- IEEE International Requirements Engineering Conference
- editor
- Heymans, Patrick
- pages
- 10 pages
- publisher
- IEEE - Institute of Electrical and Electronics Engineers Inc.
- conference name
- 19th IEEE International Requirements Engineering Conference, 2011
- conference location
- Trento, Italy
- conference dates
- 2011-08-29 - 2011-09-02
- external identifiers
-
- wos:000299167500004
- scopus:82455163989
- project
- Embedded Applications Software Engineering
- language
- English
- LU publication?
- yes
- id
- d3fb373d-022f-4b39-b8df-0b6a1eb5da61 (old id 2062930)
- date added to LUP
- 2016-04-04 12:25:47
- date last changed
- 2023-03-27 08:14:13
@inproceedings{d3fb373d-022f-4b39-b8df-0b6a1eb5da61,
abstract = {{Communication is essential for software development as its efficiency throughout the entire project life-cycle is a key factor in developing and releasing successful software products to the market. This paper reports on findings from an explanatory case study aiming at a deeper understanding of the causes and effects of communication gaps in a large-scale industrial set up. Based on an assumption of what causes gaps in communication of requirements and what effects such gaps have, a semi-structured interview study<br/><br>
was performed with nine practitioners at a large market-driven software company. We found four main factors that affect the requirements communication, namely scale, temporal aspects,<br/><br>
common views and decision structures. The results also show that communication gaps lead to failure to meet the customers’ expectations, quality issues and wasted effort. An increased<br/><br>
awareness of these factors is a help in identifying what to address to achieve a more efficient requirements management, and ultimately more efficient and successful software development. By closing the communication gaps the requirements may continue all<br/><br>
the way through the project life-cycle and be more likely to result in software that meets the customers’ expectations.}},
author = {{Bjarnason, Elizabeth and Wnuk, Krzysztof and Regnell, Björn}},
booktitle = {{IEEE International Requirements Engineering Conference}},
editor = {{Heymans, Patrick}},
keywords = {{requirements communication; explanatory case study; large-scale requirements engineering; empirical study}},
language = {{eng}},
pages = {{37--46}},
publisher = {{IEEE - Institute of Electrical and Electronics Engineers Inc.}},
title = {{Requirements are Slipping Through the Gaps - A Case Study on Causes & Effects of Communication Gaps in Large-Scale Software Development}},
url = {{https://lup.lub.lu.se/search/files/6003012/2295432.pdf}},
year = {{2011}},
}