An organizational study into the concept of automation in a safety critical socio-technical system
(2013) 3rd IFIP WG 13.6 Working Conference on Human Work Interaction Design, HWID 2012 In IFIP Advances in Information and Communication Technology 407. p.183-197- Abstract
Although automation has been introduced in all areas of public life, what seems to be missing is a reflection at the organizational or societal level about a policy of automation. By this we intend appropriate declarations made at the level of rationale, future plans and strategies to achieve intended goals and most importantly how those achievements will impact on various aspects of societal life, from legal responsibilities to moral and socio economic issues. In some public spheres these issues are becoming quite controversial because automation opens up possibilities of profound structural re-organization; however, we lack a discussion across and within different work domains to help us review methods or even methodological... (More)
Although automation has been introduced in all areas of public life, what seems to be missing is a reflection at the organizational or societal level about a policy of automation. By this we intend appropriate declarations made at the level of rationale, future plans and strategies to achieve intended goals and most importantly how those achievements will impact on various aspects of societal life, from legal responsibilities to moral and socio economic issues. In some public spheres these issues are becoming quite controversial because automation opens up possibilities of profound structural re-organization; however, we lack a discussion across and within different work domains to help us review methods or even methodological principles needed to gather and organize knowledge towards the construction of automation policies. This paper uses the UK service organization for Air Traffic Management Domain called NATS – National Air traffic Service, as a case study to illustrate an example of an organization currently undertaking critical self-reflection about automation policy or lack of such, along with the illustration of some unresolved deep concerns raised by the development, introduction, and continued use of automation.
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- author
- Amaldi, Paola and Smoker, Anthony LU
- publishing date
- 2013-01-01
- type
- Chapter in Book/Report/Conference proceeding
- publication status
- published
- subject
- keywords
- Organizational culture, Policy of automation
- host publication
- Human Work Interaction Design : Work Analysis and HCI - 3rd IFIP WG 13.6 Working Conference, HWID 2012, Revised Selected Papers - Work Analysis and HCI - 3rd IFIP WG 13.6 Working Conference, HWID 2012, Revised Selected Papers
- series title
- IFIP Advances in Information and Communication Technology
- editor
- Campos, Pedro ; Lopes, Arminda ; Clemmensen, Torkil ; Orngreen, Rikke ; Nocera, Jose Abdelnour and Katre, Dinesh
- volume
- 407
- pages
- 15 pages
- publisher
- Springer
- conference name
- 3rd IFIP WG 13.6 Working Conference on Human Work Interaction Design, HWID 2012
- conference location
- Copenhagen, Denmark
- conference dates
- 2012-12-05 - 2012-12-06
- external identifiers
-
- scopus:84951928725
- ISSN
- 1868-4238
- ISBN
- 9783642411441
- DOI
- 10.1007/978-3-642-41145-8_16
- language
- English
- LU publication?
- no
- id
- d615fa1c-99b6-4be4-a753-07fc66525e76
- date added to LUP
- 2019-10-15 20:51:00
- date last changed
- 2022-02-01 01:23:25
@inproceedings{d615fa1c-99b6-4be4-a753-07fc66525e76,
abstract = {{<p>Although automation has been introduced in all areas of public life, what seems to be missing is a reflection at the organizational or societal level about a policy of automation. By this we intend appropriate declarations made at the level of rationale, future plans and strategies to achieve intended goals and most importantly how those achievements will impact on various aspects of societal life, from legal responsibilities to moral and socio economic issues. In some public spheres these issues are becoming quite controversial because automation opens up possibilities of profound structural re-organization; however, we lack a discussion across and within different work domains to help us review methods or even methodological principles needed to gather and organize knowledge towards the construction of automation policies. This paper uses the UK service organization for Air Traffic Management Domain called NATS – National Air traffic Service, as a case study to illustrate an example of an organization currently undertaking critical self-reflection about automation policy or lack of such, along with the illustration of some unresolved deep concerns raised by the development, introduction, and continued use of automation.</p>}},
author = {{Amaldi, Paola and Smoker, Anthony}},
booktitle = {{Human Work Interaction Design : Work Analysis and HCI - 3rd IFIP WG 13.6 Working Conference, HWID 2012, Revised Selected Papers}},
editor = {{Campos, Pedro and Lopes, Arminda and Clemmensen, Torkil and Orngreen, Rikke and Nocera, Jose Abdelnour and Katre, Dinesh}},
isbn = {{9783642411441}},
issn = {{1868-4238}},
keywords = {{Organizational culture; Policy of automation}},
language = {{eng}},
month = {{01}},
pages = {{183--197}},
publisher = {{Springer}},
series = {{IFIP Advances in Information and Communication Technology}},
title = {{An organizational study into the concept of automation in a safety critical socio-technical system}},
url = {{http://dx.doi.org/10.1007/978-3-642-41145-8_16}},
doi = {{10.1007/978-3-642-41145-8_16}},
volume = {{407}},
year = {{2013}},
}