Skip to main content

Lund University Publications

LUND UNIVERSITY LIBRARIES

Home care nurses at the heart of the communication web : communication synchronicity and effects on the psychosocial work environment

Larsson, Roger LU orcid ; Erlingsdottir, Gudbjörg LU ; Persson, Johanna LU and Rydenfält, Christofer LU (2024) In Global qualitative nursing research 11. p.1-18
Abstract
This qualitative study explores how communication practice affects Swedish home care nurses’ psychosocial work environment. Data consisted of interviews and field observations, analyzed from the perspective of Media Synchronicity Theory and the Job-Demand-Control-Support model. Individual home care nurses were found to manage an interorganizational communication web. The results indicated that this web could have a protective function for the nurses. Synchronous communication was found important to control the work situation. Nevertheless, asynchronous communication was enforced when communicating with other health care organizations. This reduced the level of control for the nurses. However, when possible, the nurses also arranged their... (More)
This qualitative study explores how communication practice affects Swedish home care nurses’ psychosocial work environment. Data consisted of interviews and field observations, analyzed from the perspective of Media Synchronicity Theory and the Job-Demand-Control-Support model. Individual home care nurses were found to manage an interorganizational communication web. The results indicated that this web could have a protective function for the nurses. Synchronous communication was found important to control the work situation. Nevertheless, asynchronous communication was enforced when communicating with other health care organizations. This reduced the level of control for the nurses. However, when possible, the nurses also arranged their communication practice to gain control. Thus, local optimization for one group could result in suboptimization for others. We conclude that communication practice should be designed holistically and promote synchronous communication to foster well-functioning interprofessional teamwork and to create a healthy psychosocial work environment for both home care nurses and their collaborators. (Less)
Abstract (Swedish)
This qualitative study explores how communication practice affects Swedish home care nurses’ psychosocial work environ-ment. Data consisted of interviews and field observations, analyzed from the perspective of Media Synchronicity Theoryand the Job-Demand-Control-Support model. Individual home care nurses were found to manage an interorganizationalcommunication web. The results indicated that this web could have a protective function for the nurses. Synchronouscommunication was found important to control the work situation. Nevertheless, asynchronous communication wasenforced when communicating with other health care organizations. This reduced the level of control for the nurses.However, when possible, the nurses also arranged their... (More)
This qualitative study explores how communication practice affects Swedish home care nurses’ psychosocial work environ-ment. Data consisted of interviews and field observations, analyzed from the perspective of Media Synchronicity Theoryand the Job-Demand-Control-Support model. Individual home care nurses were found to manage an interorganizationalcommunication web. The results indicated that this web could have a protective function for the nurses. Synchronouscommunication was found important to control the work situation. Nevertheless, asynchronous communication wasenforced when communicating with other health care organizations. This reduced the level of control for the nurses.However, when possible, the nurses also arranged their communication practice to gain control. Thus, local optimizationfor one group could result in suboptimization for others. We conclude that communication practice should be designedholistically and promote synchronous communication to foster well-functioning interprofessional teamwork and to createa healthy psychosocial work environment for both home care nurses and their collaborators. (Less)
Please use this url to cite or link to this publication:
author
; ; and
organization
publishing date
type
Contribution to journal
publication status
published
subject
keywords
Hemsjukvård, Sjuksköterska, Kommunikation, Arbetsmiljö, Interprofessionell, Teamarbete, Sverige, Home care, Nursing, Communication, Work environment, Interprofessional, Teamwork, Sweden
in
Global qualitative nursing research
volume
11
pages
18 pages
publisher
SAGE Publications
external identifiers
  • pmid:39347475
  • scopus:85205322876
ISSN
2333-3936
DOI
10.1177/23333936241273145
language
English
LU publication?
yes
id
d8c153e7-358e-4774-83cb-fe5f8cf3b08f
date added to LUP
2024-11-04 14:44:49
date last changed
2025-04-04 15:16:43
@article{d8c153e7-358e-4774-83cb-fe5f8cf3b08f,
  abstract     = {{This qualitative study explores how communication practice affects Swedish home care nurses’ psychosocial work environment. Data consisted of interviews and field observations, analyzed from the perspective of Media Synchronicity Theory and the Job-Demand-Control-Support model. Individual home care nurses were found to manage an interorganizational communication web. The results indicated that this web could have a protective function for the nurses. Synchronous communication was found important to control the work situation. Nevertheless, asynchronous communication was enforced when communicating with other health care organizations. This reduced the level of control for the nurses. However, when possible, the nurses also arranged their communication practice to gain control. Thus, local optimization for one group could result in suboptimization for others. We conclude that communication practice should be designed holistically and promote synchronous communication to foster well-functioning interprofessional teamwork and to create a healthy psychosocial work environment for both home care nurses and their collaborators.}},
  author       = {{Larsson, Roger and Erlingsdottir, Gudbjörg and Persson, Johanna and Rydenfält, Christofer}},
  issn         = {{2333-3936}},
  keywords     = {{Hemsjukvård; Sjuksköterska; Kommunikation; Arbetsmiljö; Interprofessionell; Teamarbete; Sverige; Home care; Nursing; Communication; Work environment; Interprofessional; Teamwork; Sweden}},
  language     = {{eng}},
  month        = {{09}},
  pages        = {{1--18}},
  publisher    = {{SAGE Publications}},
  series       = {{Global qualitative nursing research}},
  title        = {{Home care nurses at the heart of the communication web : communication synchronicity and effects on the psychosocial work environment}},
  url          = {{http://dx.doi.org/10.1177/23333936241273145}},
  doi          = {{10.1177/23333936241273145}},
  volume       = {{11}},
  year         = {{2024}},
}