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Conflicting logics? The role of HRM in a professional service firm

Alvehus, Johan LU (2017) In Human Resource Management Journal
Abstract

HRM is considered of vital strategic importance in professional service firms, but professionals generally resist these managerial initiatives. In this article, I report on an in-depth case study of a tax consultancy department in a major accounting firm by exploring the way professionals reconcile the logics of professionalism and HRM. Results indicate that the logics are reconciled in several ways as they are simultaneously replicated, revised, and rejected. Whereas current theories argue that the different logics balance each other, this study indicates that the professionals strengthen professional logic by acknowledging HRM and its procedures, simultaneously circumventing them through inverted appropriation. Results suggest that... (More)

HRM is considered of vital strategic importance in professional service firms, but professionals generally resist these managerial initiatives. In this article, I report on an in-depth case study of a tax consultancy department in a major accounting firm by exploring the way professionals reconcile the logics of professionalism and HRM. Results indicate that the logics are reconciled in several ways as they are simultaneously replicated, revised, and rejected. Whereas current theories argue that the different logics balance each other, this study indicates that the professionals strengthen professional logic by acknowledging HRM and its procedures, simultaneously circumventing them through inverted appropriation. Results suggest that hybridity between conflicting logics may appear on an organisational level, whereas a single logic dominates in everyday work. The study contributes to in-depth studies of institutional logics and to a detailed understanding of the workings of HRM in professional contexts.

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author
organization
publishing date
type
Contribution to journal
publication status
epub
subject
keywords
Hybridisation, Institutional theory, Knowledge work, Performance management, Professional service firm, Training and development
in
Human Resource Management Journal
external identifiers
  • scopus:85019699883
ISSN
0954-5395
DOI
10.1111/1748-8583.12159
language
English
LU publication?
yes
id
e3fe5ca8-1a44-414c-934f-6e95fd3f83d1
date added to LUP
2017-06-13 11:18:57
date last changed
2017-06-13 11:18:57
@article{e3fe5ca8-1a44-414c-934f-6e95fd3f83d1,
  abstract     = {<p>HRM is considered of vital strategic importance in professional service firms, but professionals generally resist these managerial initiatives. In this article, I report on an in-depth case study of a tax consultancy department in a major accounting firm by exploring the way professionals reconcile the logics of professionalism and HRM. Results indicate that the logics are reconciled in several ways as they are simultaneously replicated, revised, and rejected. Whereas current theories argue that the different logics balance each other, this study indicates that the professionals strengthen professional logic by acknowledging HRM and its procedures, simultaneously circumventing them through inverted appropriation. Results suggest that hybridity between conflicting logics may appear on an organisational level, whereas a single logic dominates in everyday work. The study contributes to in-depth studies of institutional logics and to a detailed understanding of the workings of HRM in professional contexts.</p>},
  author       = {Alvehus, Johan},
  issn         = {0954-5395},
  keyword      = {Hybridisation,Institutional theory,Knowledge work,Performance management,Professional service firm,Training and development},
  language     = {eng},
  month        = {05},
  series       = {Human Resource Management Journal},
  title        = {Conflicting logics? The role of HRM in a professional service firm},
  url          = {http://dx.doi.org/10.1111/1748-8583.12159},
  year         = {2017},
}