Passive versus active operator work in automated process control - a job design case study in a control center
(2001) In Applied Ergonomics 32(5). p.441-451- Abstract
- Methods of avoiding common problems associated with operator work in automated process control, such as understimulation and difficulties in achieving and maintaining necessary skills and competence, are addressed in this paper. The source of these problems is deduced here to be that monitoring tasks are a predominant part of the job. This case study shows how work in a highly automated process can be designed not only to avoid the traditional problems, but also provide a stimulating job within a good work situation at the same time as fulfilling efficiency demands. A new definition of active/passive operator jobs is made which is based on categorisation of the types of work tasks that make up the job. The definition gives an explanation... (More)
- Methods of avoiding common problems associated with operator work in automated process control, such as understimulation and difficulties in achieving and maintaining necessary skills and competence, are addressed in this paper. The source of these problems is deduced here to be that monitoring tasks are a predominant part of the job. This case study shows how work in a highly automated process can be designed not only to avoid the traditional problems, but also provide a stimulating job within a good work situation at the same time as fulfilling efficiency demands. A new definition of active/passive operator jobs is made which is based on categorisation of the types of work tasks that make up the job. The definition gives an explanation of how different designs of operator jobs result in more or less active/passive work situations. (Less)
Please use this url to cite or link to this publication:
https://lup.lub.lu.se/record/3626220
- author
- Persson, Anders ; Wanek, Birgitta LU and Johansson, Anja
- organization
- publishing date
- 2001
- type
- Contribution to journal
- publication status
- published
- subject
- keywords
- Job desing, Process operator, Uneventful monotony, Psychosocial work environment
- in
- Applied Ergonomics
- volume
- 32
- issue
- 5
- pages
- 441 - 451
- publisher
- Elsevier
- external identifiers
-
- scopus:0034910467
- ISSN
- 1872-9126
- DOI
- 10.1016/S0003-6870(01)00022-9
- language
- English
- LU publication?
- yes
- id
- e40119bb-4a3e-4161-a978-5b7b59c6e41d (old id 3626220)
- alternative location
- http://www.sciencedirect.com/science/article/pii/S0003687001000229
- date added to LUP
- 2016-04-01 15:41:14
- date last changed
- 2022-01-28 06:33:05
@article{e40119bb-4a3e-4161-a978-5b7b59c6e41d,
abstract = {{Methods of avoiding common problems associated with operator work in automated process control, such as understimulation and difficulties in achieving and maintaining necessary skills and competence, are addressed in this paper. The source of these problems is deduced here to be that monitoring tasks are a predominant part of the job. This case study shows how work in a highly automated process can be designed not only to avoid the traditional problems, but also provide a stimulating job within a good work situation at the same time as fulfilling efficiency demands. A new definition of active/passive operator jobs is made which is based on categorisation of the types of work tasks that make up the job. The definition gives an explanation of how different designs of operator jobs result in more or less active/passive work situations.}},
author = {{Persson, Anders and Wanek, Birgitta and Johansson, Anja}},
issn = {{1872-9126}},
keywords = {{Job desing; Process operator; Uneventful monotony; Psychosocial work environment}},
language = {{eng}},
number = {{5}},
pages = {{441--451}},
publisher = {{Elsevier}},
series = {{Applied Ergonomics}},
title = {{Passive versus active operator work in automated process control - a job design case study in a control center}},
url = {{http://dx.doi.org/10.1016/S0003-6870(01)00022-9}},
doi = {{10.1016/S0003-6870(01)00022-9}},
volume = {{32}},
year = {{2001}},
}