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Cross-boundary management in service organisations

Westrup, Ulrika LU and Persson, Jan E LU (2009) p.506-514
Please use this url to cite or link to this publication:
author
and
organization
publishing date
type
Chapter in Book/Report/Conference proceeding
publication status
published
subject
host publication
QUIS 11 : Moving Forward with Service Quality - Moving Forward with Service Quality
pages
506 - 514
publisher
Emerald Group Publishing Limited
ISBN
978-0-85724-402-4
language
English
LU publication?
yes
id
e7fe42f7-c3d6-4ffa-b680-88c3e775a49a
date added to LUP
2018-03-07 15:30:24
date last changed
2019-12-09 14:22:07
@inproceedings{e7fe42f7-c3d6-4ffa-b680-88c3e775a49a,
  author       = {Westrup, Ulrika and Persson, Jan E},
  booktitle    = {QUIS 11 : Moving Forward with Service Quality},
  isbn         = {978-0-85724-402-4},
  language     = {eng},
  pages        = {506--514},
  publisher    = {Emerald Group Publishing Limited},
  title        = {Cross-boundary management in service organisations},
  year         = {2009},
}