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How to create a Quality Culture - not a Quality Straightjacket

Stalmeijer, Renee ; Whittingham, Jill ; Bendermacher, Guy ; Strand, Pia LU and Dolmans, Diana (2019) AMEE an international Association for Medical Education in Europe 2019
Abstract
Background: Health professions education programs are tasked with designing curricula to effectively and
efficiently equip their graduates with the required competences and life-long learning skills needed for
today’s fast-paced, knowledge intensive society. Continuous monitoring and improving of educational
quality is essential to attain these goals. Quality assurance is multi-faceted and requires the engagement of
various stakeholders and tailored evaluation procedures. Worldwide, institutions invest time and effort in
building and maintaining systems of internal quality assurance; i.e., through student evaluations,
educational expert committees and faculty development. However, the presence of systems... (More)
Background: Health professions education programs are tasked with designing curricula to effectively and
efficiently equip their graduates with the required competences and life-long learning skills needed for
today’s fast-paced, knowledge intensive society. Continuous monitoring and improving of educational
quality is essential to attain these goals. Quality assurance is multi-faceted and requires the engagement of
various stakeholders and tailored evaluation procedures. Worldwide, institutions invest time and effort in
building and maintaining systems of internal quality assurance; i.e., through student evaluations,
educational expert committees and faculty development. However, the presence of systems and
information does not naturally result in continuous improvement of educational quality. Quality assurance
systems have been described as treading on a fine line between being experienced as “policing” faculty
behaviour (putting too much emphasis on control and accountability) instead of stimulating faculty and
administrators to continuously improve their education. The challenge therefore is to collaboratively
achieve a quality culture in which all stakeholders experience ownership and meaningful involvement in
continuous improvement of education.
Who Should Attend? Students with governing roles, Educators, Department managers, Educational
Leaders, Administrators
Structure of Workshop: After a general introduction into the relevant concepts related to internal quality
assurance and quality culture, the workshop provides the opportunity to share experiences, discuss
different approaches that are used to engage academic staff and students to become an active part in the
quality assurance process and long-term development of a quality culture. We will work with several,
activating workshop techniques like case discussion, buzz groups, replying to (online) propositions, and
group work.
Intended Outcomes: During the workshop, participants will start to collectively define building blocks
necessary for creating an effective quality culture within their own organisation through addressing
questions such as:
- What is the aim of quality assurance within our organisation - monitoring versus improving?
- Which quality assurance practices are currently in place? What are best practices?
- What do we mean when we say ‘quality culture’?
- How can we stimulate a quality culture?
(Less)
Please use this url to cite or link to this publication:
author
; ; ; and
organization
publishing date
type
Contribution to conference
publication status
published
subject
conference name
AMEE an international Association for Medical Education in Europe 2019
conference location
Vienna, Austria
conference dates
2019-08-24 - 2019-08-28
language
English
LU publication?
yes
id
e9fa5246-6117-4f93-9cf3-707fc984b89d
alternative location
https://amee.org/getattachment/Conferences/AMEE-Past-Conferences/AMEE-2019/AMEE-2019-Abstract-Book-Post-Conference.pdf
date added to LUP
2019-09-11 14:55:58
date last changed
2021-04-16 11:35:34
@misc{e9fa5246-6117-4f93-9cf3-707fc984b89d,
  abstract     = {{Background: Health professions education programs are tasked with designing curricula to effectively and<br/>efficiently equip their graduates with the required competences and life-long learning skills needed for<br/>today’s fast-paced, knowledge intensive society. Continuous monitoring and improving of educational<br/>quality is essential to attain these goals. Quality assurance is multi-faceted and requires the engagement of<br/>various stakeholders and tailored evaluation procedures. Worldwide, institutions invest time and effort in<br/>building and maintaining systems of internal quality assurance; i.e., through student evaluations,<br/>educational expert committees and faculty development. However, the presence of systems and<br/>information does not naturally result in continuous improvement of educational quality. Quality assurance<br/>systems have been described as treading on a fine line between being experienced as “policing” faculty<br/>behaviour (putting too much emphasis on control and accountability) instead of stimulating faculty and<br/>administrators to continuously improve their education. The challenge therefore is to collaboratively<br/>achieve a quality culture in which all stakeholders experience ownership and meaningful involvement in<br/>continuous improvement of education.<br/>Who Should Attend? Students with governing roles, Educators, Department managers, Educational<br/>Leaders, Administrators<br/>Structure of Workshop: After a general introduction into the relevant concepts related to internal quality<br/>assurance and quality culture, the workshop provides the opportunity to share experiences, discuss<br/>different approaches that are used to engage academic staff and students to become an active part in the<br/>quality assurance process and long-term development of a quality culture. We will work with several,<br/>activating workshop techniques like case discussion, buzz groups, replying to (online) propositions, and<br/>group work.<br/>Intended Outcomes: During the workshop, participants will start to collectively define building blocks<br/>necessary for creating an effective quality culture within their own organisation through addressing<br/>questions such as:<br/>- What is the aim of quality assurance within our organisation - monitoring versus improving?<br/>- Which quality assurance practices are currently in place? What are best practices?<br/>- What do we mean when we say ‘quality culture’?<br/>- How can we stimulate a quality culture?<br/>}},
  author       = {{Stalmeijer, Renee and Whittingham, Jill and Bendermacher, Guy and Strand, Pia and Dolmans, Diana}},
  language     = {{eng}},
  month        = {{08}},
  title        = {{How to create a Quality Culture - not a Quality Straightjacket}},
  url          = {{https://amee.org/getattachment/Conferences/AMEE-Past-Conferences/AMEE-2019/AMEE-2019-Abstract-Book-Post-Conference.pdf}},
  year         = {{2019}},
}