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How Digital Systems Are Used in Swedish Home Care Nursing Practice : a qualitative interview study to identify challenges and opportunities

Persson, Johanna LU ; Larsson, Roger LU orcid ; Erlingsdottir, Gudbjörg LU and Rydenfält, Christofer LU (2023) In CIN: Computers, Informatics, Nursing 41(8). p.586-594
Abstract

This study investigates how digital technology is used (or not used) in home care nursing, to identify challenges and opportunities that can move the digitalization of home care nursing forward. The use of digital technology in daily practices of home care nursing was analyzed based on semistructured interviews in four Swedish home care organizations. The results correspond to the two initial stages of a design thinking process: (1) knowledge about users and the use context, presented as an up-to-date description of how digital technology has affected home care nursing practice, and (2) definition of areas for improvement, presented as challenges and opportunities. We identified the following areas to proceed with in the subsequent... (More)

This study investigates how digital technology is used (or not used) in home care nursing, to identify challenges and opportunities that can move the digitalization of home care nursing forward. The use of digital technology in daily practices of home care nursing was analyzed based on semistructured interviews in four Swedish home care organizations. The results correspond to the two initial stages of a design thinking process: (1) knowledge about users and the use context, presented as an up-to-date description of how digital technology has affected home care nursing practice, and (2) definition of areas for improvement, presented as challenges and opportunities. We identified the following areas to proceed with in the subsequent stages of designing home care nursing digitalization: (1) nurses' ability to access information and conduct documentation in the field, particularly how new digital systems are integrated with existing routines and systems; (2) the multitude of communication processes that nurses must manage, including communication channels that are used and the level of synchronicity; (3) an increasingly complex digital working environment, where evaluating existing systems and routines is one way to learn where improvements can be most efficient.

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author
; ; and
organization
publishing date
type
Contribution to journal
publication status
published
subject
keywords
Community healthcare, Design thinking, Digitalization, Home care nursing, Working environment
in
CIN: Computers, Informatics, Nursing
volume
41
issue
8
pages
9 pages
publisher
Lippincott Williams & Wilkins
external identifiers
  • scopus:85166487252
  • pmid:36649078
  • pmid:36649078
ISSN
1538-2931
DOI
10.1097/CIN.0000000000001006
language
English
LU publication?
yes
id
ea5d3e32-7819-4818-8f34-a20b213a120d
date added to LUP
2023-04-12 16:58:49
date last changed
2024-03-22 19:28:05
@article{ea5d3e32-7819-4818-8f34-a20b213a120d,
  abstract     = {{<p>This study investigates how digital technology is used (or not used) in home care nursing, to identify challenges and opportunities that can move the digitalization of home care nursing forward. The use of digital technology in daily practices of home care nursing was analyzed based on semistructured interviews in four Swedish home care organizations. The results correspond to the two initial stages of a design thinking process: (1) knowledge about users and the use context, presented as an up-to-date description of how digital technology has affected home care nursing practice, and (2) definition of areas for improvement, presented as challenges and opportunities. We identified the following areas to proceed with in the subsequent stages of designing home care nursing digitalization: (1) nurses' ability to access information and conduct documentation in the field, particularly how new digital systems are integrated with existing routines and systems; (2) the multitude of communication processes that nurses must manage, including communication channels that are used and the level of synchronicity; (3) an increasingly complex digital working environment, where evaluating existing systems and routines is one way to learn where improvements can be most efficient.</p>}},
  author       = {{Persson, Johanna and Larsson, Roger and Erlingsdottir, Gudbjörg and Rydenfält, Christofer}},
  issn         = {{1538-2931}},
  keywords     = {{Community healthcare; Design thinking; Digitalization; Home care nursing; Working environment}},
  language     = {{eng}},
  month        = {{08}},
  number       = {{8}},
  pages        = {{586--594}},
  publisher    = {{Lippincott Williams & Wilkins}},
  series       = {{CIN: Computers, Informatics, Nursing}},
  title        = {{How Digital Systems Are Used in Swedish Home Care Nursing Practice : a qualitative interview study to identify challenges and opportunities}},
  url          = {{http://dx.doi.org/10.1097/CIN.0000000000001006}},
  doi          = {{10.1097/CIN.0000000000001006}},
  volume       = {{41}},
  year         = {{2023}},
}