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Differences in ERP Value between Iberian Manufacturing and Services SMEs

Ruivo, Pedro; Robrigues, Jorge; Johansson, Björn LU ; Oliveira, Tiago and Rebelo, Jorge (2017) In Procedia Computer Science 121. p.707-715
Abstract

Enterprise Resource Planning (ERP) system literature reports little research on the specificities of an industry analysis. Based on a theoretical model we assess ERP Value between Manufacturing and Services industries in Small and Medium Enterprises (SMEs) across the Iberian region (Portugal and Spain). The empirical test was conducted through structural equation modeling, using data from 261 firms. Results show that Firm size, Analytics and Collaboration contribute to ERP Value in those industries, with Analytics being more important for the Services industry.

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author
organization
publishing date
type
Contribution to journal
publication status
published
subject
keywords
Enterprise Resource Planning (ERP), ERP use, ERP Value, Manufacturing, Resource-Based View, Services, SMEs, Technology-Organizational-Environment
in
Procedia Computer Science
volume
121
pages
9 pages
publisher
Elsevier
external identifiers
  • scopus:85040252939
ISSN
1877-0509
DOI
10.1016/j.procs.2017.11.092
language
English
LU publication?
yes
id
eba7d035-545b-4766-bb19-809b6aeead12
date added to LUP
2018-01-18 07:51:31
date last changed
2018-05-29 10:24:09
@article{eba7d035-545b-4766-bb19-809b6aeead12,
  abstract     = {<p>Enterprise Resource Planning (ERP) system literature reports little research on the specificities of an industry analysis. Based on a theoretical model we assess ERP Value between Manufacturing and Services industries in Small and Medium Enterprises (SMEs) across the Iberian region (Portugal and Spain). The empirical test was conducted through structural equation modeling, using data from 261 firms. Results show that Firm size, Analytics and Collaboration contribute to ERP Value in those industries, with Analytics being more important for the Services industry.</p>},
  author       = {Ruivo, Pedro and Robrigues, Jorge and Johansson, Björn and Oliveira, Tiago and Rebelo, Jorge},
  issn         = {1877-0509},
  keyword      = {Enterprise Resource Planning (ERP),ERP use,ERP Value,Manufacturing,Resource-Based View,Services,SMEs,Technology-Organizational-Environment},
  language     = {eng},
  pages        = {707--715},
  publisher    = {Elsevier},
  series       = {Procedia Computer Science},
  title        = {Differences in ERP Value between Iberian Manufacturing and Services SMEs},
  url          = {http://dx.doi.org/10.1016/j.procs.2017.11.092},
  volume       = {121},
  year         = {2017},
}