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Sustainabilty and retail marketing : Corporate, product and store perspectives

Elg, Ulf LU and Welinder, Axel LU (2022) In Journal of Retailing and Consumer Services 64.
Abstract

This paper investigates sustainability in retailing based on three different perspectives: i) the overall corporate management, ii) the development of an attractive product range, iii) the daily in-store management and activities. The purpose is to identify a set of main themes for each perspective, investigate contradictions and areas of conflict, and discuss how to bridge the perspectives. A qualitative case study approach is applied investigating the global retailer IKEA. The study includes Sweden, Germany and the UK. The research showed that the corporate, product and store perspectives are complementary but also involve contradictions and barriers to giving a higher priority to sustainability. These concern the time perspective,... (More)

This paper investigates sustainability in retailing based on three different perspectives: i) the overall corporate management, ii) the development of an attractive product range, iii) the daily in-store management and activities. The purpose is to identify a set of main themes for each perspective, investigate contradictions and areas of conflict, and discuss how to bridge the perspectives. A qualitative case study approach is applied investigating the global retailer IKEA. The study includes Sweden, Germany and the UK. The research showed that the corporate, product and store perspectives are complementary but also involve contradictions and barriers to giving a higher priority to sustainability. These concern the time perspective, the set of stakeholders considered and the overall priority. Developing goals and benefits linked to sustainability, using effective arenas for interactions and linking sustainability to the legend and culture are suggested as three bridges that may overcome the contradictions.

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author
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organization
publishing date
type
Contribution to journal
publication status
published
subject
keywords
Contrasting perspectives, IKEA, Retailing, Sustainability
in
Journal of Retailing and Consumer Services
volume
64
article number
102810
publisher
Elsevier
external identifiers
  • scopus:85117072509
ISSN
0969-6989
DOI
10.1016/j.jretconser.2021.102810
language
English
LU publication?
yes
id
ece72851-79ef-4014-8cd1-9e6febf80407
date added to LUP
2021-10-25 11:59:26
date last changed
2022-04-19 17:22:39
@article{ece72851-79ef-4014-8cd1-9e6febf80407,
  abstract     = {{<p>This paper investigates sustainability in retailing based on three different perspectives: i) the overall corporate management, ii) the development of an attractive product range, iii) the daily in-store management and activities. The purpose is to identify a set of main themes for each perspective, investigate contradictions and areas of conflict, and discuss how to bridge the perspectives. A qualitative case study approach is applied investigating the global retailer IKEA. The study includes Sweden, Germany and the UK. The research showed that the corporate, product and store perspectives are complementary but also involve contradictions and barriers to giving a higher priority to sustainability. These concern the time perspective, the set of stakeholders considered and the overall priority. Developing goals and benefits linked to sustainability, using effective arenas for interactions and linking sustainability to the legend and culture are suggested as three bridges that may overcome the contradictions.</p>}},
  author       = {{Elg, Ulf and Welinder, Axel}},
  issn         = {{0969-6989}},
  keywords     = {{Contrasting perspectives; IKEA; Retailing; Sustainability}},
  language     = {{eng}},
  publisher    = {{Elsevier}},
  series       = {{Journal of Retailing and Consumer Services}},
  title        = {{Sustainabilty and retail marketing : Corporate, product and store perspectives}},
  url          = {{http://dx.doi.org/10.1016/j.jretconser.2021.102810}},
  doi          = {{10.1016/j.jretconser.2021.102810}},
  volume       = {{64}},
  year         = {{2022}},
}