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Proposal for a classification of ISO22400 KPIs for manufacturing operations management

Varisco, Martina LU ; Johnsson, Charlotta LU and Schiraldi, Massimiliano M. (2018) 23rd Summer School "Francesco Turco" - Industrial Systems Engineering 2018 2018-September. p.444-449
Abstract

The ISO22400 standard defines key performance indicators for manufacturing operation management. Its visionary goal is to be applicable to all industry types, regardless the production methodology and the process configuration. Pursuing this objective, a challenging trade-off between generality and specificity in the definitions must be found. In the cited standard, the former approach has been preferred: thus, several indicators seem too vaguely defined and result to be difficulty usable in real contexts. Our aim is to refine the ISO22400 standard definitions and in this paper, by means of a designed classification method combined with the explicit and implicit existing information, the indicators are analysed according to their... (More)

The ISO22400 standard defines key performance indicators for manufacturing operation management. Its visionary goal is to be applicable to all industry types, regardless the production methodology and the process configuration. Pursuing this objective, a challenging trade-off between generality and specificity in the definitions must be found. In the cited standard, the former approach has been preferred: thus, several indicators seem too vaguely defined and result to be difficulty usable in real contexts. Our aim is to refine the ISO22400 standard definitions and in this paper, by means of a designed classification method combined with the explicit and implicit existing information, the indicators are analysed according to their specific initial application context. Afterward, context extensions are proposed to overcome the recognised shortcomings and to better support performance measurement. In this step on the road to the improvement of the ISO standard, we managed to refer each indicator to work orders, production orders, work units, to the entire process, and to possible combination of these. This information is crucial to proceed towards a better interpretation of the standard and, thus, its diffusion in the real world.

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author
; and
organization
publishing date
type
Chapter in Book/Report/Conference proceeding
publication status
published
subject
keywords
ISO22400, KPIs, Manufacturing operation management, Performance management
host publication
Proceedings of the Summer School Francesco Turco
volume
2018-September
pages
444 - 449
conference name
23rd Summer School "Francesco Turco" - Industrial Systems Engineering 2018
conference location
Palermo, Italy
conference dates
2018-09-12 - 2018-09-14
external identifiers
  • scopus:85058158264
language
English
LU publication?
yes
id
f828549a-ac71-48e2-b8d1-62a0f468e076
date added to LUP
2018-12-21 13:04:16
date last changed
2021-08-18 05:18:41
@inproceedings{f828549a-ac71-48e2-b8d1-62a0f468e076,
  abstract     = {<p>The ISO22400 standard defines key performance indicators for manufacturing operation management. Its visionary goal is to be applicable to all industry types, regardless the production methodology and the process configuration. Pursuing this objective, a challenging trade-off between generality and specificity in the definitions must be found. In the cited standard, the former approach has been preferred: thus, several indicators seem too vaguely defined and result to be difficulty usable in real contexts. Our aim is to refine the ISO22400 standard definitions and in this paper, by means of a designed classification method combined with the explicit and implicit existing information, the indicators are analysed according to their specific initial application context. Afterward, context extensions are proposed to overcome the recognised shortcomings and to better support performance measurement. In this step on the road to the improvement of the ISO standard, we managed to refer each indicator to work orders, production orders, work units, to the entire process, and to possible combination of these. This information is crucial to proceed towards a better interpretation of the standard and, thus, its diffusion in the real world.</p>},
  author       = {Varisco, Martina and Johnsson, Charlotta and Schiraldi, Massimiliano M.},
  booktitle    = {Proceedings of the Summer School Francesco Turco},
  language     = {eng},
  pages        = {444--449},
  title        = {Proposal for a classification of ISO22400 KPIs for manufacturing operations management},
  volume       = {2018-September},
  year         = {2018},
}