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Experience Sampling Method in a Qualitative Study of Tourists' Smartphone Use

Mieli, Micol LU (2022) p.175-188
Abstract
This chapter explores the use of Experience Sampling Method (ESM) in a qualitative research design, departing from reflections on ontological and epistemological aspects of the tourist experience. It suggests that the tourist experience can be studied in its ordinary moments and proposes the use of ESM to capture such experience of “everydayness”. The chapter illustrates how the method can be used and provides some guidelines for its implementation, drawing examples from a qualitative study on tourists’ smartphone use that combines ESM questionnaires with semi-structured interviews. ESM consists of sending participants several micro-questionnaires at random times during their trip, asking questions about their experience and perceptions.... (More)
This chapter explores the use of Experience Sampling Method (ESM) in a qualitative research design, departing from reflections on ontological and epistemological aspects of the tourist experience. It suggests that the tourist experience can be studied in its ordinary moments and proposes the use of ESM to capture such experience of “everydayness”. The chapter illustrates how the method can be used and provides some guidelines for its implementation, drawing examples from a qualitative study on tourists’ smartphone use that combines ESM questionnaires with semi-structured interviews. ESM consists of sending participants several micro-questionnaires at random times during their trip, asking questions about their experience and perceptions. Thanks to modern mobile technologies the method can be used on participants’ own smartphones, through various programmable applications. The method allows to inquire into aspects of experience that the participants themselves may not be aware of, or may fail to recollect after the trip, thus increasing ecological validity and reducing recall bias. (Less)
Please use this url to cite or link to this publication:
author
organization
publishing date
type
Chapter in Book/Report/Conference proceeding
publication status
published
subject
keywords
Experience sampling method, qualitative method, recall bias, smartphone, technology, tourism, tourist experience
host publication
Contemporary Research Methods in Hospitality and Tourism
pages
175 - 188
publisher
Emerald Group Publishing Limited
ISBN
978-1-80117-547-0
978-1-80117-546-3
DOI
10.1108/978-1-80117-546-320221012
project
Smartphoned Tourists in the Phygital Tourist Experience
Smartphoned Tourists in the Phygital Tourist Experience
language
English
LU publication?
yes
id
fe8e2edf-4cd7-4d5c-aec9-44dea96ab7ff
date added to LUP
2022-06-03 09:57:55
date last changed
2022-06-03 13:58:47
@inbook{fe8e2edf-4cd7-4d5c-aec9-44dea96ab7ff,
  abstract     = {{This chapter explores the use of Experience Sampling Method (ESM) in a qualitative research design, departing from reflections on ontological and epistemological aspects of the tourist experience. It suggests that the tourist experience can be studied in its ordinary moments and proposes the use of ESM to capture such experience of “everydayness”. The chapter illustrates how the method can be used and provides some guidelines for its implementation, drawing examples from a qualitative study on tourists’ smartphone use that combines ESM questionnaires with semi-structured interviews. ESM consists of sending participants several micro-questionnaires at random times during their trip, asking questions about their experience and perceptions. Thanks to modern mobile technologies the method can be used on participants’ own smartphones, through various programmable applications. The method allows to inquire into aspects of experience that the participants themselves may not be aware of, or may fail to recollect after the trip, thus increasing ecological validity and reducing recall bias.}},
  author       = {{Mieli, Micol}},
  booktitle    = {{Contemporary Research Methods in Hospitality and Tourism}},
  isbn         = {{978-1-80117-547-0}},
  keywords     = {{Experience sampling method; qualitative method; recall bias; smartphone; technology; tourism; tourist experience}},
  language     = {{eng}},
  pages        = {{175--188}},
  publisher    = {{Emerald Group Publishing Limited}},
  title        = {{Experience Sampling Method in a Qualitative Study of Tourists' Smartphone Use}},
  url          = {{http://dx.doi.org/10.1108/978-1-80117-546-320221012}},
  doi          = {{10.1108/978-1-80117-546-320221012}},
  year         = {{2022}},
}