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AI use in Software Engineering : More than you bargained for?

Bednar, Peter LU and Welch, Christine (2025) 11th International Workshop on Socio-Technical Perspectives in Information Systems, STPIS 2025 In CEUR Workshop Proceedings 4134.
Abstract

The paper relates to the use of Generative Artificial Intelligence in software engineering practice. The nature of Generative Artificial Intelligence is introduced. Drawing upon the literature of the field, the positive benefits of AI use are considered and discussed in relation to some of the drawbacks and challenges involved. The discussion then moves on to examine the views of professionals, ascertained through a longitudinal study involving interviews with experienced, senior software engineers from a number of different organizations. These short interviews were focused on participants’ immediate experience of using GenAI software in their work as professional developers. All companies involved in the investigation have... (More)

The paper relates to the use of Generative Artificial Intelligence in software engineering practice. The nature of Generative Artificial Intelligence is introduced. Drawing upon the literature of the field, the positive benefits of AI use are considered and discussed in relation to some of the drawbacks and challenges involved. The discussion then moves on to examine the views of professionals, ascertained through a longitudinal study involving interviews with experienced, senior software engineers from a number of different organizations. These short interviews were focused on participants’ immediate experience of using GenAI software in their work as professional developers. All companies involved in the investigation have longstanding and significant IT development departments for in-house ICT projects, and client-oriented, collaborative business-to-business projects. The results suggest that an initial experience of significant productivity improvement from AI-supported software development was critically hampered by quality issues. There were unexpected and undesirable software issues and problems, requiring laborious and resource-intensive efforts to address them retrospectively. Significant delays and drains on resources resulted. Some key points for reflection are drawn from the results of this small study.

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Please use this url to cite or link to this publication:
author
and
organization
publishing date
type
Chapter in Book/Report/Conference proceeding
publication status
published
subject
keywords
AI supported work, Sociotechnical Perspectives on GenAI use, Software Engineering
host publication
CEUR Workshop Proceedings
series title
CEUR Workshop Proceedings
volume
4134
conference name
11th International Workshop on Socio-Technical Perspectives in Information Systems, STPIS 2025
conference location
Skopje, Macedonia, The Former Yugoslav Republic of
conference dates
2025-09-17 - 2025-09-17
external identifiers
  • scopus:105038998478
ISSN
1613-0073
language
English
LU publication?
yes
id
fe93f160-2f70-45b5-963b-7b4ddaa4dd0e
date added to LUP
2026-07-09 14:26:39
date last changed
2026-07-09 14:26:59
@inproceedings{fe93f160-2f70-45b5-963b-7b4ddaa4dd0e,
  abstract     = {{<p>The paper relates to the use of Generative Artificial Intelligence in software engineering practice. The nature of Generative Artificial Intelligence is introduced. Drawing upon the literature of the field, the positive benefits of AI use are considered and discussed in relation to some of the drawbacks and challenges involved. The discussion then moves on to examine the views of professionals, ascertained through a longitudinal study involving interviews with experienced, senior software engineers from a number of different organizations. These short interviews were focused on participants’ immediate experience of using GenAI software in their work as professional developers. All companies involved in the investigation have longstanding and significant IT development departments for in-house ICT projects, and client-oriented, collaborative business-to-business projects. The results suggest that an initial experience of significant productivity improvement from AI-supported software development was critically hampered by quality issues. There were unexpected and undesirable software issues and problems, requiring laborious and resource-intensive efforts to address them retrospectively. Significant delays and drains on resources resulted. Some key points for reflection are drawn from the results of this small study.</p>}},
  author       = {{Bednar, Peter and Welch, Christine}},
  booktitle    = {{CEUR Workshop Proceedings}},
  issn         = {{1613-0073}},
  keywords     = {{AI supported work; Sociotechnical Perspectives on GenAI use; Software Engineering}},
  language     = {{eng}},
  series       = {{CEUR Workshop Proceedings}},
  title        = {{AI use in Software Engineering : More than you bargained for?}},
  volume       = {{4134}},
  year         = {{2025}},
}