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- 2015
-
Mark
Repairing public trust after a crisis : an experiment comparing the effectiveness of apology and denial strategies
2015) Crisis4 - International conference on Crisis Communication(
- Contribution to conference › Abstract
-
Mark
A step-wise methodology for annotating APPRAISAL
2015) 42nd International Systemic Functional Congress(
- Contribution to conference › Abstract
- 2014
-
Mark
A model of trust-repair discourse
(
- Contribution to journal › Article
-
Mark
Rebuilding trust through discourse : a critical examination of BP’s CEO letter after the Deepwater Horizon oil spill
2014) ABC International Symposium on the Ins and Outs of Professional Discourse Research(
- Contribution to conference › Abstract
-
Mark
Constructing trustworthiness through pictorial and multimodal metaphor : an exploration of corporate visual rhetoric
2014) 10th Conference of the Association for Researching and Applying Metaphor(
- Contribution to conference › Abstract
-
Mark
CAT : an advanced environment for the manual annotation of text and corpora
2014) ICAME 35(
- Contribution to conference › Abstract
-
Mark
Towards a model of trust-repair discourse
2014) Fifth international conference Critical Approaches to Discourse Analysis across Disciplines (CADAAD)(
- Contribution to conference › Abstract
- 2013
-
Mark
Texturing a responsible corporate identity: A comparative analysis of Appraisal in BP's and IKEA's 2009 corporate social reports
2013) p.209-235(
- Chapter in Book/Report/Conference proceeding › Book chapter
-
Mark
Comparing two methods for crowdsourcing speech transcription. IEEE ICASSP, 2013.
(
- Chapter in Book/Report/Conference proceeding › Paper in conference proceeding
-
Mark
Negotiating TRUST during a corporate crisis : a corpus-assisted discourse analysis of BP’s public letters after the Gulf of Mexico oil spill
2013) Corpus Linguistics conference(
- Contribution to conference › Abstract