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2023
Mark Customer experience dimensions in last-mile delivery: an empirical study on unattended home delivery
Olsson, John ^LU ; Hellström, Daniel ^LU and Vakulenko, Yulia ^LU (2023) In International Journal of Physical Distribution & Logistics Management 53(2). p.184-205
- Contribution to journal › Article
2022
Mark Customer expectations of unattended grocery delivery services: mapping forms and determinants
Olsson, John ^LU ; Osman, Mary Catherine ^LU ; Hellström, Daniel ^LU and Vakulenko, Yulia ^LU (2022) In International Journal of Retail & Distribution Management 50(13). p.1-16
- Contribution to journal › Article
2021
Mark Mapping Customer Experience of Unattended Delivery Services in E-Grocery Retail
Olsson, John ^LU (2021) NOFOMA 2021
- Contribution to conference › Paper, not in proceeding

your query:: Remove author: Olsson, John Gerhard (LU); Remove keywords: unattended delivery