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- 2009
-
Mark
Lean-kaizen public service: an empirical approach in Spanish local governments
(
- Contribution to journal › Article
-
Mark
Strategy & Action for meeting Sustainable Competitiveness
2009) Int. Confrence on Business Excellence Benchmarking(
- Chapter in Book/Report/Conference proceeding › Paper in conference proceeding
-
Mark
Kansei Engineering Methods
2009)(
- Chapter in Book/Report/Conference proceeding › Book chapter
- 2008
-
Mark
Attaining Sustainability, Electronic Proceedings of the 11th QMOD conference
(2008)
- Book/Report › Conference proceeding (editor)
-
Mark
Reviewing the European Excellence Model from a Management Control View
(
- Contribution to journal › Article
-
Mark
Kanse/Affective engineering design: a methodology for profound affection and attractive quality creation
(
- Contribution to journal › Article
-
Mark
A Strategy for Building Sustainable Innovation Excellence
2008)(
- Chapter in Book/Report/Conference proceeding › Book chapter
-
Mark
Dreaming Excellence, Best Papers from QMOD, Editorial
(
- Contribution to journal › Article
-
Mark
From Micro to Macro Leadership
2008) The 2nd MEQA Conference(
- Chapter in Book/Report/Conference proceeding › Paper in conference proceeding
-
Mark
Decoding the Code of Excellence
2008) 11th Int. QMOD Conference(
- Chapter in Book/Report/Conference proceeding › Paper in conference proceeding