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- 2008
-
Mark
Reviewing the European Excellence Model from a Management Control View
(
- Contribution to journal › Article
-
Mark
Dreaming Excellence, Best Papers from QMOD, Editorial
(
- Contribution to journal › Article
- 2006
-
Mark
Learning from East to West and West to east
(
- Contribution to journal › Article
-
Mark
Consistency and transformation in the quality movement, editorial
(
- Contribution to journal › Article
-
Mark
Consistency and Transformation in the Quality Movement
- Book/Report › Anthology (editor)
-
Mark
Lean Production, Six Sigma Quality, TQM and Company Culture
(
- Contribution to journal › Article
- 2002
-
Mark
From Defect Reduction to Reduction of Waste and Customer - Stakeholder Satisfaction
(
- Contribution to journal › Article