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2023
Mark Quantitative performance evaluations for crisis response management : A scoping study
Baroutsi, Nicoletta ^LU (2023) In International Journal of Emergency Management 18(2). p.107-143
- Contribution to journal › Article
Mark To observe and evaluate sensemaking : The development of the sensemaking interaction analysis
Baroutsi, Nicoletta ^LU (2023) In International Journal of Emergency Management 18(2). p.172-201
- Contribution to journal › Article
2014
Mark Defining the ERP and CRM Integrative Value
Ruivo, Pedro ; Mestre, André ; Johansson, Björn ^LU and Oliveira, Tiago (2014) In Procedia Technology 16. p.704-709
- Contribution to journal › Article
2008
Mark Call Me Call Me for Some Overtime - On Organizational Consequences of System Changes
Selander, Lisen ^LU (2008)
- Thesis › Doctoral thesis (monograph)
Mark Development of a CRM Concept for a Mass Customization Business
Hohenschwert, Lena ^LU (2008)
- Book/Report › Book
2006
Mark CRM Implementation Strategies: Why Time Compression Becomes a Diseconomy. A Case Study of Vattenfall
Selander, Lisen ^LU and Kalling, Thomas ^LU (2006) EGOS conference, 2006
- Contribution to conference › Paper, not in proceeding

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