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- 2023
-
Mark
Consumer Trust and Platformised Retail Personalisation
(2023) p.77-94
- Chapter in Book/Report/Conference proceeding › Book chapter
- 2020
-
Mark
New study on consumers’ trust in retail’s data collection
(2020)
- Other contribution › Web publication
- 2018
-
Mark
Online purchase return policy leniency and purchase decision : Mediating role of consumer trust
- Contribution to journal › Article
