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- 2020
-
Mark
Multimarket Contact and Collusion in Online Retail
(2020) In Working papers
- Working paper/Preprint › Working paper
-
Mark
Self-service Last Mile Delivery : E-consumer perspective on service renovation
(2020)
- Thesis › Doctoral thesis (compilation)
- 2019
-
Mark
Service innovation in e-commerce last mile delivery : Mapping the e-customer journey
- Contribution to journal › Article
-
Mark
VAT and electronic commerce: the new rules as a means for simplification, combatting fraud and creating a more level playing field?
- Contribution to journal › Article
-
Mark
Online retail experience and customer satisfaction: The mediating role of last mile delivery
(2019) In International Review of Retail Distribution & Consumer Research 29(3 (special Issue)). p.306-320
- Contribution to journal › Article
- 2018
-
Mark
Retail formations : tracing the fluid forms of an online retailer
- Contribution to journal › Article
-
Mark
E-commerce and urban planning – comparing knowledge claims in research and planning practice
- Contribution to journal › Article
-
Mark
What's in the parcel locker? Exploring customer value in e-commerce last mile delivery
- Contribution to journal › Article
- 2017
-
Mark
Energy consumption in e-commerce versus conventional trade channels - Insights into packaging, the last mile, unsold products and product returns
- Contribution to journal › Article
- 2016
-
Mark
The Influence of a Retail Firm’s Geographic Scope of Operations on Its International Online Sales
- Contribution to journal › Article
