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2025
Mark Packaging impact on consumer experience : voice of the E-customer
Hellström, Daniel ^LU ; Vakulenko, Yulia ^LU ; Figueirinhas, Diogo ^LU and Pålsson, Henrik ^LU (2025)
- Chapter in Book/Report/Conference proceeding › Paper in conference proceeding
2023
Mark Parcel locker policy : review and future directions
Vakulenko, Yulia ^LU (2023)
- Book/Report › Report
2020
Mark Self-service Last Mile Delivery : E-consumer perspective on service renovation
Vakulenko, Yulia ^LU (2020)
- Thesis › Doctoral thesis (compilation)
2019
Mark Online retail experience and customer satisfaction: The mediating role of last mile delivery
Vakulenko, Yulia ^LU ; Shams, Poja ; Hellström, Daniel ^LU and Hjort, Klas ^LU (2019) In International Review of Retail Distribution & Consumer Research 29(3 (special Issue)). p.306-320
- Contribution to journal › Article
Mark Service innovation in e-commerce last mile delivery : Mapping the e-customer journey
Vakulenko, Yulia ^LU ; Shams, Poja ; Hellström, Daniel ^LU and Hjort, Klas ^LU (2019) In Journal of Business Research 101. p.461-461
- Contribution to journal › Article
2018
Mark What's in the parcel locker? Exploring customer value in e-commerce last mile delivery
Vakulenko, Yulia ^LU ; Hellström, Daniel ^LU and Hjort, Klas ^LU (2018) In Journal of Business Research 88. p.421-427
- Contribution to journal › Article

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