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- 2011
-
Mark
The quality movement: where are you going?
(
- Contribution to journal › Article
- 2008
-
Mark
Decoding the Code of Excellence
2008) 11th Int. QMOD Conference(
- Chapter in Book/Report/Conference proceeding › Paper in conference proceeding
- 2006
-
Mark
Consistency and transformation in the quality movement, editorial
(
- Contribution to journal › Article
- 2004
-
Mark
Conspectus on Quality Movement
(
- Contribution to journal › Article