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- 2023
-
Mark
Customer experience dimensions in last-mile delivery: an empirical study on unattended home delivery
(
- Contribution to journal › Article
- 2022
-
Mark
Customer expectations of unattended grocery delivery services: mapping forms and determinants
(
- Contribution to journal › Article
- 2021
-
Mark
Mapping Customer Experience of Unattended Delivery Services in E-Grocery Retail
2021) NOFOMA 2021(
- Contribution to conference › Paper, not in proceeding
- 2002
-
Mark
Packaging information needed for evaluation in the supply chain: The case of the Swedish grocery retail industry
(
- Contribution to journal › Article
- 2001
-
Mark
Packaging handling evaluation methods in the grocery retail industry
(
- Contribution to journal › Article