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2018
Mark The Manager’s Dilemma: A conceptualization of online review manipulation strategies.
Gössling, Stefan ^LU ; Hall, C.M and Andersson, A.-C (2018) In Current Issues in Tourism
- Contribution to journal › Article
2016
Mark Understanding the value of reputation systems in enterprise social media (ESM) - The impact on ESM engagement behaviors
Leidner, Dorothy E. ^LU ; Tripp, John F. and Zhang, Sixuan (2016) International Conference on Information Systems
- Chapter in Book/Report/Conference proceeding › Paper in conference proceeding