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- 2022
-
Mark
Russian government quality award : 25 years towards organizational excellence
(
- Contribution to journal › Article
- 2015
-
Mark
A Socio-technical toolbox for business systems analysis and design
2015) 1st International Workshop on Socio-Technical Perspective in IS Development (STPIS'15) 1374. p.29-31(
- Chapter in Book/Report/Conference proceeding › Paper in conference proceeding
- 2014
-
Mark
Building Business Excellence through Psychological Capital
(
- Contribution to journal › Article
- 2011
-
Mark
Excellence and Quality Management Systems
- Book/Report › Anthology (editor)