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2021
Mark The impact of free returns on online purchase behavior : Evidence from an intervention at an online retailer
Patel, Pankaj C. ; Baldauf, Christoph ; Karlsson, Stefan ^LU and Oghazi, Pejvak (2021) In Journal of Operations Management 67(4). p.511-555
- Contribution to journal › Article
2020
Mark Towards returns management strategies in internet retailing
Karlsson, Stefan ^LU (2020) 1.
- Thesis › Doctoral thesis (compilation)