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- 2022
-
Mark
Customer expectations of unattended grocery delivery services: mapping forms and determinants
(
- Contribution to journal › Article
- 2021
-
Mark
Rural supply chain management: a multidimensional framework for future research in Europe
(
- Contribution to journal › Article
- 2019
-
Mark
Customer value in parcel lockers. An initial qualitative investigation
2019)(
- Thesis › Licentiate thesis
-
Mark
Online retail experience and customer satisfaction: The mediating role of last mile delivery
2019) In International Review of Retail Distribution & Consumer Research 29(3 (special Issue)). p.306-320(
- Contribution to journal › Article