1 – 2 of 2
- show: 10
- |
- sort: year (new to old)
Close
Embed this list
<iframe src=" "
width=" "
height=" "
allowtransparency="true"
frameborder="0">
</iframe>
- 2007
-
Mark
Managing Technological Change in a Call Centre Context- A Question of Learning?
2007) 18th Australasian Conference on Information Systems(
- Contribution to conference › Paper, not in proceeding
- 2005
-
Mark
CRM systems: A Learning Perspective on How Organisations Manage to Understand the Customer
2005) IBIMA Conference(
- Contribution to conference › Paper, not in proceeding