Lisen Selander (Former)
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- 2008
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Mark
Call Me Call Me for Some Overtime - On Organizational Consequences of System Changes
2008)(
- Thesis › Doctoral thesis (monograph)
- 2007
-
Mark
Dancing to the Post-Acquisition, Integration Blues: An Organizational Learning Perspective on Post-Acquisition IS Integration in Multinational Companies
2007) EGOS conference, 2007(
- Contribution to conference › Paper, not in proceeding
-
Mark
The Workplace that Switched to Mono
2007) EGOS conference, 2007(
- Contribution to conference › Paper, not in proceeding
-
Mark
The Surprise of Candour: Employee Cynicism and technological Change in Late Modernity Work
2007)(
- Chapter in Book/Report/Conference proceeding › Paper in conference proceeding
-
Mark
Managing Technological Change in a Call Centre Context- A Question of Learning?
2007) 18th Australasian Conference on Information Systems(
- Contribution to conference › Paper, not in proceeding
-
Mark
When Doves Cry, Organizational Cynicism from Dissonance to Harmony
2007) EGOS conference, 2007(
- Contribution to conference › Paper, not in proceeding
- 2006
-
Mark
Critical Aspects of CRM Learning Processes
2006) EGOS conference, 2006(
- Chapter in Book/Report/Conference proceeding › Paper in conference proceeding
-
Mark
CRM Implementation Strategies: Why Time Compression Becomes a Diseconomy. A Case Study of Vattenfall
2006) EGOS conference, 2006(
- Contribution to conference › Paper, not in proceeding
-
Mark
Critical Aspects of Organizational Learning: Capturing Lessons from CRM
2006) IRIS`29 conference(
- Contribution to conference › Paper, not in proceeding
- 2005
-
Mark
CRM systems: A Learning Perspective on How Organisations Manage to Understand the Customer
2005) IBIMA Conference(
- Contribution to conference › Paper, not in proceeding