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- 2023
-
Mark
Applying lessons from aviation safety culture in the hospitality industry : a review and road map
(
- Contribution to journal › Article
- 2017
-
Mark
The open source officer role – experiences
2017) 13th IFIP WG 2.13 International Conference on Open Source Systems, OSS 2017 In IFIP Advances in Information and Communication Technology 496. p.55-59(
- Chapter in Book/Report/Conference proceeding › Paper in conference proceeding
- 2012
-
Mark
A review of methods for evaluation of maturity models for process improvement
(
- Contribution to journal › Article
- 2011
-
Mark
IT Dependability Management in Governmental Organisations
2011)(
- Thesis › Doctoral thesis (compilation)