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- 2024
-
Mark
Understanding the effects of firms' unresponsiveness on social media toward customer feedback on customers' engagement: the impact of ethnicity
2024) In Journal of Research in Interactive Marketing: Special Issue on Digital Piracy(
- Contribution to journal › Article
- 2012
-
Mark
Law, Norms, Piracy and Online Anonymity – Practices of de-identification in the global file sharing community
2012) In Journal of Research in Interactive Marketing: Special Issue on Digital Piracy 6(4). p.260-280(
- Contribution to journal › Article