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Trygghetens komplexitet - En studie om två socialtjänstkontors miljö och skyddande interiörer

Nilsson, Jimmy LU (2011) SOPA63 20102
School of Social Work
Abstract
The purpose of the study was to investigate how social workers is thinking referring to environment and protective interior of the social service office, and how these aspects affect the relationship to the clients. A comparison was made between two social service offices which differ considerable in structure and work load. The study included four social workers who all worked within the department of financial assistance. The material for the study was collected with four different methods: interviews, observations, go-along-method, and accounts-questions. The collected material was analyzed according to previous research and parts of two theories: Pierre Bourdieu´s theory of symbolic capital with focus on field and doxa, Claude Shannon... (More)
The purpose of the study was to investigate how social workers is thinking referring to environment and protective interior of the social service office, and how these aspects affect the relationship to the clients. A comparison was made between two social service offices which differ considerable in structure and work load. The study included four social workers who all worked within the department of financial assistance. The material for the study was collected with four different methods: interviews, observations, go-along-method, and accounts-questions. The collected material was analyzed according to previous research and parts of two theories: Pierre Bourdieu´s theory of symbolic capital with focus on field and doxa, Claude Shannon and Warren Weavers´ communications model which is a part of their information theory. It was revealed in the study that all of the social workers believe that the protective interior is of importance as a certain risk of threats and violence exists. The study was focused on two protective interiors that were considered higher prioritized by the four social workers: alarm in case of assault and the receptions of the social offices. The majority of the social workers experienced that the alarm disrupted the communication between social worker and client. Although the differences between receptions, the conclusion were that they both have demands on the clients. These demands can be traced to the policy of the workplace. It was also concluded from the accounts-questions that the social workers has a strong tendency to justifications towards the own social service office and how incidents are handled by themselves. This leads to social workers acting against their own personal values. (Less)
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author
Nilsson, Jimmy LU
supervisor
organization
alternative title
The complexity of a safe environment at two social service offices
course
SOPA63 20102
year
type
M2 - Bachelor Degree
subject
keywords
protective interior, social service office, environment, doxa, accounts
language
Swedish
id
1851958
date added to LUP
2011-03-21 09:45:38
date last changed
2011-03-21 09:45:38
@misc{1851958,
  abstract     = {The purpose of the study was to investigate how  social workers is thinking referring to environment and protective interior of the social service office, and how these aspects affect the relationship to the clients. A comparison was made between two social service offices which differ considerable in structure and work load. The study included four social workers who all worked within the department of financial assistance. The material for the study was collected with four different methods: interviews, observations, go-along-method, and accounts-questions. The collected material was analyzed according to previous research and parts of two theories: Pierre Bourdieu´s theory of symbolic capital with focus on field and doxa, Claude Shannon and Warren Weavers´ communications model which is a part of their information theory. It was revealed in the study that all of the social workers believe that the protective interior is of importance as a certain risk of threats and violence exists. The study was focused on two protective interiors that were considered higher prioritized by the four social workers:  alarm in case of assault and the receptions of the social offices. The majority of the social workers experienced that the alarm disrupted the communication between social worker and client. Although the differences between receptions, the conclusion were that they both have demands on the clients. These demands can be traced to the policy of the workplace. It was also concluded from the accounts-questions that the social workers has a strong tendency to justifications towards the own social service office and how incidents are handled by themselves. This leads to social workers acting against their own personal values.},
  author       = {Nilsson, Jimmy},
  keyword      = {protective interior,social service office,environment,doxa,accounts},
  language     = {swe},
  note         = {Student Paper},
  title        = {Trygghetens komplexitet - En studie om två socialtjänstkontors miljö och skyddande interiörer},
  year         = {2011},
}