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Sleeping with Strangers: Redefining experiences in a CouchSurfing world

Holwick, Katherine (2011)
Department of Service Management and Service Studies
Abstract
This thesis seeks to examine the relationship between authenticity and co-creation in regards to tourism experiences. In order to explore the relationship between the two phenomena, the visitor/host interaction facilitated through CouchSurfing, an international online hospitality network, is used. This thesis focuses on the analyses of tourist experiences, drawing from narratives provided by interviewees. A sample of CouchSurfers were asked to share and elaborate on their opinions, and beliefs about CouchSurfing. From my findings I determined that authentic experiences are intimate, and most often involve interaction with local people. Authenticity and intimacy work concurrently with each other, meaning that when intimacy is experienced... (More)
This thesis seeks to examine the relationship between authenticity and co-creation in regards to tourism experiences. In order to explore the relationship between the two phenomena, the visitor/host interaction facilitated through CouchSurfing, an international online hospitality network, is used. This thesis focuses on the analyses of tourist experiences, drawing from narratives provided by interviewees. A sample of CouchSurfers were asked to share and elaborate on their opinions, and beliefs about CouchSurfing. From my findings I determined that authentic experiences are intimate, and most often involve interaction with local people. Authenticity and intimacy work concurrently with each other, meaning that when intimacy is experienced between host/guest, the experience feels more authentic and vice versa. It has been concluded that Co-creation helps make an experience authentic. Tourists and locals are linked through emotions and connections that arise from interaction together. Intimacy allows for meaningful co-creation, and meaningful co-creation way to authentic experiences. (Less)
Please use this url to cite or link to this publication:
author
Holwick, Katherine
supervisor
organization
year
type
H2 - Master's Degree (Two Years)
subject
keywords
authenticity, intimacy, co-creation, tourism experiences, couchsurfing
language
English
id
1978049
alternative location
http://portal.ch.lu.se/Campus.NET/Services/Publication/Export.aspx?id=1862&type=doc
date added to LUP
2011-06-15
date last changed
2011-06-15 04:51:18
@misc{1978049,
  abstract     = {This thesis seeks to examine the relationship between authenticity and co-creation in regards to tourism experiences. In order to explore the relationship between the two phenomena, the visitor/host interaction facilitated through CouchSurfing, an international online hospitality network, is used. This thesis focuses on the analyses of tourist experiences, drawing from narratives provided by interviewees. A sample of CouchSurfers were asked to share and elaborate on their opinions, and beliefs about CouchSurfing. From my findings I determined that authentic experiences are intimate, and most often involve interaction with local people. Authenticity and intimacy work concurrently with each other, meaning that when intimacy is experienced between host/guest, the experience feels more authentic and vice versa. It has been concluded that Co-creation helps make an experience authentic. Tourists and locals are linked through emotions and connections that arise from interaction together. Intimacy allows for meaningful co-creation, and meaningful co-creation way to authentic experiences.},
  author       = {Holwick, Katherine},
  keyword      = {authenticity,intimacy,co-creation,tourism experiences,couchsurfing},
  language     = {eng},
  note         = {Student Paper},
  title        = {Sleeping with Strangers: Redefining experiences in a CouchSurfing world},
  year         = {2011},
}