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Employee Well-Being as a Strategic Business Imperative at SAP - A prerequisite for organizational success?

Rang, Getter Kristen LU and Sjöstrand, Filippa LU (2021) MGTN59 20211
Department of Business Administration
Abstract
The main purpose of this study is to research how an organization can develop, implement and measure the effect of employee well-being strategies to ultimately boost the organization’s bottom line. In this exploratory case study, SAP served as the case of investigation and primary data was collected through six qualitative interviews. The sample included SAP representatives from different levels of the organization to get a global and a local perspective and find broad patterns to provide findings that would be valuable for organizations to work strategically with employee well-being. Interviews were conducted by both authors digitally.

In today’s fast-paced business environment, ever-increasing digitalization as well as the current... (More)
The main purpose of this study is to research how an organization can develop, implement and measure the effect of employee well-being strategies to ultimately boost the organization’s bottom line. In this exploratory case study, SAP served as the case of investigation and primary data was collected through six qualitative interviews. The sample included SAP representatives from different levels of the organization to get a global and a local perspective and find broad patterns to provide findings that would be valuable for organizations to work strategically with employee well-being. Interviews were conducted by both authors digitally.

In today’s fast-paced business environment, ever-increasing digitalization as well as the current pandemic of Covid-19, the need to approach employee well-being in a strategic manner has become more relevant than ever. On the basis of the results of this research, it can be concluded that the connection between employee well-being strategies and organizational success is not a straight one-to-one relationship, but has several mediating factors, where the overall employee experience plays a dominating role. Further, the results revealed that
working strategically with employee well-being extends beyond implementing initiatives in a structured manner, but also requires systematic follow-up and measurement, where feedback loops are essential. In turn, the key features of an employee well-being strategy have a positive impact on employee performance and ultimately the success of the whole organization. Lastly, the results support the view that certain willingness and maturity is required from the organization to ensure the success of the company and to work strategically
with employee well-being as a business enabler, not as a problem. (Less)
Please use this url to cite or link to this publication:
author
Rang, Getter Kristen LU and Sjöstrand, Filippa LU
supervisor
organization
course
MGTN59 20211
year
type
H1 - Master's Degree (One Year)
subject
keywords
employee well-being, strategy, organizational success, SAP SE
language
English
id
9057954
date added to LUP
2021-06-30 12:54:00
date last changed
2021-06-30 12:54:00
@misc{9057954,
  abstract     = {{The main purpose of this study is to research how an organization can develop, implement and measure the effect of employee well-being strategies to ultimately boost the organization’s bottom line. In this exploratory case study, SAP served as the case of investigation and primary data was collected through six qualitative interviews. The sample included SAP representatives from different levels of the organization to get a global and a local perspective and find broad patterns to provide findings that would be valuable for organizations to work strategically with employee well-being. Interviews were conducted by both authors digitally.

In today’s fast-paced business environment, ever-increasing digitalization as well as the current pandemic of Covid-19, the need to approach employee well-being in a strategic manner has become more relevant than ever. On the basis of the results of this research, it can be concluded that the connection between employee well-being strategies and organizational success is not a straight one-to-one relationship, but has several mediating factors, where the overall employee experience plays a dominating role. Further, the results revealed that
working strategically with employee well-being extends beyond implementing initiatives in a structured manner, but also requires systematic follow-up and measurement, where feedback loops are essential. In turn, the key features of an employee well-being strategy have a positive impact on employee performance and ultimately the success of the whole organization. Lastly, the results support the view that certain willingness and maturity is required from the organization to ensure the success of the company and to work strategically
with employee well-being as a business enabler, not as a problem.}},
  author       = {{Rang, Getter Kristen and Sjöstrand, Filippa}},
  language     = {{eng}},
  note         = {{Student Paper}},
  title        = {{Employee Well-Being as a Strategic Business Imperative at SAP - A prerequisite for organizational success?}},
  year         = {{2021}},
}