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Maintaining work engagement through organizational change: a qualitative interview study on continuous organizational change and its impact on work engagement

Mörn, Dominique LU (2022) PSYP01 20221
Department of Psychology
Abstract
The aim of this research was to investigate how employees working in a continuously changing organization perceive their work engagement and what experiences they have of organizational change and its impact on their work engagement. Previous research suggests that employees who maintain high levels of work engagement during organizational change will adapt better to it. Based on the theoretical framework by Kahn (1990), questions related to the employees’ psychological meaningfulness, psychological safety and psychological availability were asked to further investigate the psychological conditions of engagement at work. Thirteen semi-structured interviews were conducted with employees in a Swedish government agency. The results showed... (More)
The aim of this research was to investigate how employees working in a continuously changing organization perceive their work engagement and what experiences they have of organizational change and its impact on their work engagement. Previous research suggests that employees who maintain high levels of work engagement during organizational change will adapt better to it. Based on the theoretical framework by Kahn (1990), questions related to the employees’ psychological meaningfulness, psychological safety and psychological availability were asked to further investigate the psychological conditions of engagement at work. Thirteen semi-structured interviews were conducted with employees in a Swedish government agency. The results showed that the participants regarded their work engagement as high and could not immediately see that organizational changes had affected their work engagement. However, organizational changes seemed to have had some impact on the employees’ psychological conditions of engagement and their engagement in the organization. To reduce the risk of any declines in engagement, the organization should make sure to involve the employees by listening to their opinions regarding change initiatives and how they have affected or will affect their work. (Less)
Please use this url to cite or link to this publication:
author
Mörn, Dominique LU
supervisor
organization
course
PSYP01 20221
year
type
H2 - Master's Degree (Two Years)
subject
keywords
engagement, work engagement, organizational change, continuous change, external environment, government agency
language
English
id
9092969
date added to LUP
2022-07-01 12:25:18
date last changed
2022-07-01 12:25:18
@misc{9092969,
  abstract     = {{The aim of this research was to investigate how employees working in a continuously changing organization perceive their work engagement and what experiences they have of organizational change and its impact on their work engagement. Previous research suggests that employees who maintain high levels of work engagement during organizational change will adapt better to it. Based on the theoretical framework by Kahn (1990), questions related to the employees’ psychological meaningfulness, psychological safety and psychological availability were asked to further investigate the psychological conditions of engagement at work. Thirteen semi-structured interviews were conducted with employees in a Swedish government agency. The results showed that the participants regarded their work engagement as high and could not immediately see that organizational changes had affected their work engagement. However, organizational changes seemed to have had some impact on the employees’ psychological conditions of engagement and their engagement in the organization. To reduce the risk of any declines in engagement, the organization should make sure to involve the employees by listening to their opinions regarding change initiatives and how they have affected or will affect their work.}},
  author       = {{Mörn, Dominique}},
  language     = {{eng}},
  note         = {{Student Paper}},
  title        = {{Maintaining work engagement through organizational change: a qualitative interview study on continuous organizational change and its impact on work engagement}},
  year         = {{2022}},
}