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Enhancing Supply Chain Visibility and Coordination through a Control Tower: A Case Study at Lindab

Arenas Borrego, Zaira LU and García del Val, Henar (2026) MTTM05 20261
Production Management
Engineering Logistics
Abstract
This study analyzes the feasibility of implementing a Control Tower (CT) within Lindab’s supply chain in order to improve its visibility, coordination, and efficiency. Lindab operates within a highly complex and decentralized logistics network, with multiple production plants distributed across a large part of Europe. This structure generates significant logistics inefficiencies, especially related to transportation, resulting in low truck fill rates. Therefore, the company has started an initiative to implement a CT within its supply chain, starting with a small-scale proof of concept. In this context, the objective of this thesis is to evaluate whether Lindab should continue with the implementation and to identify the barriers and... (More)
This study analyzes the feasibility of implementing a Control Tower (CT) within Lindab’s supply chain in order to improve its visibility, coordination, and efficiency. Lindab operates within a highly complex and decentralized logistics network, with multiple production plants distributed across a large part of Europe. This structure generates significant logistics inefficiencies, especially related to transportation, resulting in low truck fill rates. Therefore, the company has started an initiative to implement a CT within its supply chain, starting with a small-scale proof of concept. In this context, the objective of this thesis is to evaluate whether Lindab should continue with the implementation and to identify the barriers and opportunities that may arise from this initiative. The study is developed as an exploratory case study and combines qualitative and quantitative methods. On the one hand, interviews were conducted with internal and external employees related to the company’s supply chain. On the other hand, a quantitative analysis was carried out using internal transportation data from 2025, including information obtained from a proof of concept currently under development. In addition, the study was supported by academic literature related to Supply Chain Visibility, CT architectures, and implementation models. Throughout the study, the main structural and operational inefficiencies present in Lindab’s current supply chain are identified, especially regarding low transportation consolidation, limited inventory visibility, and lack of coordination between entities. Likewise, both the opportunities and barriers associated with the implementation of a CT were analyzed, including technological, organizational, and data quality-related aspects. Finally, the results obtained show that the implementation of a CT presents a high potential to improve the efficiency of Lindab’s logistics network, while also providing a solid basis to support the company’s decision-making regarding the continuation and future expansion of the project. (Less)
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author
Arenas Borrego, Zaira LU and García del Val, Henar
supervisor
organization
course
MTTM05 20261
year
type
H2 - Master's Degree (Two Years)
subject
keywords
Supply Chain Control Tower, Supply Chain Visibility, Transport Consolidation, Decentralized Supply Chain, Logistics Coordination, Master Data Governance, Change Management, Proof of Concept, Inventory Optimization
other publication id
6060
language
English
id
9237164
date added to LUP
2026-06-15 18:33:16
date last changed
2026-06-15 18:33:16
@misc{9237164,
  abstract     = {{This study analyzes the feasibility of implementing a Control Tower (CT) within Lindab’s supply chain in order to improve its visibility, coordination, and efficiency. Lindab operates within a highly complex and decentralized logistics network, with multiple production plants distributed across a large part of Europe. This structure generates significant logistics inefficiencies, especially related to transportation, resulting in low truck fill rates. Therefore, the company has started an initiative to implement a CT within its supply chain, starting with a small-scale proof of concept. In this context, the objective of this thesis is to evaluate whether Lindab should continue with the implementation and to identify the barriers and opportunities that may arise from this initiative. The study is developed as an exploratory case study and combines qualitative and quantitative methods. On the one hand, interviews were conducted with internal and external employees related to the company’s supply chain. On the other hand, a quantitative analysis was carried out using internal transportation data from 2025, including information obtained from a proof of concept currently under development. In addition, the study was supported by academic literature related to Supply Chain Visibility, CT architectures, and implementation models. Throughout the study, the main structural and operational inefficiencies present in Lindab’s current supply chain are identified, especially regarding low transportation consolidation, limited inventory visibility, and lack of coordination between entities. Likewise, both the opportunities and barriers associated with the implementation of a CT were analyzed, including technological, organizational, and data quality-related aspects. Finally, the results obtained show that the implementation of a CT presents a high potential to improve the efficiency of Lindab’s logistics network, while also providing a solid basis to support the company’s decision-making regarding the continuation and future expansion of the project.}},
  author       = {{Arenas Borrego, Zaira and García del Val, Henar}},
  language     = {{eng}},
  note         = {{Student Paper}},
  title        = {{Enhancing Supply Chain Visibility and Coordination through a Control Tower: A Case Study at Lindab}},
  year         = {{2026}},
}