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- 2022
-
Mark
Touch or Talk: What Motivates Consumers to Choose Self-Service Kiosks or Interpersonal Services when Ordering Fast-Food? A Customer and Manager Perspective
(
- Master (One yr)
- 2016
-
Mark
Personal service request categories and their facilitation with self-service technologies
(
- Master (One yr)
- 2012
-
Mark
The Service Terminator? - när människor ersätts av maskiner
(
- Bach. Degree