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The initial evaluation of an Internet-based support system for audiologists and first-time hearing aid clients

Brännström, Jonas LU ; Öberg, Marie LU ; Ingo, Elisabeth; Månsson, Kristoffer N T; Andersson, Gerhard; Lunner, Thomas and Laplante-Lévesque, Ariane (2016) In Internet Interventions 4. p.82-91
Abstract

Objectives: Audiologists provide professional contact and support between appointments to clients with hearing impairment using telephone and e-mail, but more advanced and flexible technological platforms are also possible. The present study aimed to evaluate the clinical application of an Internet-based support system for audiologists and their first-time hearing aid clients. Design: An Internet-based support system developed by Månsson et al. (2013) for psychologists and their clients was adapted for audiologic purposes. Three audiologic clinics in Sweden tested the support system with their clients. Study sample: Twenty-three clients managed by four audiologists used and evaluated the support system. In addition, five of the clients... (More)

Objectives: Audiologists provide professional contact and support between appointments to clients with hearing impairment using telephone and e-mail, but more advanced and flexible technological platforms are also possible. The present study aimed to evaluate the clinical application of an Internet-based support system for audiologists and their first-time hearing aid clients. Design: An Internet-based support system developed by Månsson et al. (2013) for psychologists and their clients was adapted for audiologic purposes. Three audiologic clinics in Sweden tested the support system with their clients. Study sample: Twenty-three clients managed by four audiologists used and evaluated the support system. In addition, five of the clients and all four audiologists were interviewed and their responses were analyzed using content analysis. Results: The clients and the audiologists reported positive experiences and overall satisfaction but audiologists reported that the support system did not address the needs of all clients. More positive experiences and greater satisfaction with the support system were associated with reductions on self-reported consequences of hearing loss and positive hearing aids outcomes. Conclusions: An Internet-based support system can be used in audiologic rehabilitation. Both audiologists and clients recognized the system's potential value to offer an online support to the provision of audiologic services.

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author
organization
publishing date
type
Contribution to journal
publication status
published
subject
keywords
Internet-based support system, Rehabilitation, Tele-health
in
Internet Interventions
volume
4
pages
10 pages
publisher
Elsevier
external identifiers
  • Scopus:84964545626
ISSN
2214-7829
DOI
10.1016/j.invent.2016.01.002
language
English
LU publication?
yes
id
069dbbaa-65ef-4a25-ac74-46b65ff0bd8f
date added to LUP
2016-06-03 11:44:54
date last changed
2016-11-14 09:42:53
@misc{069dbbaa-65ef-4a25-ac74-46b65ff0bd8f,
  abstract     = {<p>Objectives: Audiologists provide professional contact and support between appointments to clients with hearing impairment using telephone and e-mail, but more advanced and flexible technological platforms are also possible. The present study aimed to evaluate the clinical application of an Internet-based support system for audiologists and their first-time hearing aid clients. Design: An Internet-based support system developed by Månsson et al. (2013) for psychologists and their clients was adapted for audiologic purposes. Three audiologic clinics in Sweden tested the support system with their clients. Study sample: Twenty-three clients managed by four audiologists used and evaluated the support system. In addition, five of the clients and all four audiologists were interviewed and their responses were analyzed using content analysis. Results: The clients and the audiologists reported positive experiences and overall satisfaction but audiologists reported that the support system did not address the needs of all clients. More positive experiences and greater satisfaction with the support system were associated with reductions on self-reported consequences of hearing loss and positive hearing aids outcomes. Conclusions: An Internet-based support system can be used in audiologic rehabilitation. Both audiologists and clients recognized the system's potential value to offer an online support to the provision of audiologic services.</p>},
  author       = {Brännström, Jonas and Öberg, Marie and Ingo, Elisabeth and Månsson, Kristoffer N T and Andersson, Gerhard and Lunner, Thomas and Laplante-Lévesque, Ariane},
  issn         = {2214-7829},
  keyword      = {Internet-based support system,Rehabilitation,Tele-health},
  language     = {eng},
  month        = {05},
  pages        = {82--91},
  publisher    = {ARRAY(0x9384c50)},
  series       = {Internet Interventions},
  title        = {The initial evaluation of an Internet-based support system for audiologists and first-time hearing aid clients},
  url          = {http://dx.doi.org/10.1016/j.invent.2016.01.002},
  volume       = {4},
  year         = {2016},
}