Building trust when facing violence: Insights from the Swedish Police and the Swedish Armed Forces
(2024) MGTN59 20241Department of Business Administration
- Abstract (Swedish)
- The study investigates employees' perceptions of trust within the Swedish Police and the Swedish Armed Forces. Trust is critical for organisational success, yet there is a lack of research comparing different dimensions of trust within these public sectors. This topic is particularly relevant given the rising threats to Sweden's national security, resulting in military rearmament and increased police efforts towards the deadly violence linked to gang criminality.
To examine perceptions of trust and how it is perceived to be affected by heightened security threats the study explores three dimensions: team, leadership, and organisational trust. The participants include personnel from patrolling police, military units, police office and... (More) - The study investigates employees' perceptions of trust within the Swedish Police and the Swedish Armed Forces. Trust is critical for organisational success, yet there is a lack of research comparing different dimensions of trust within these public sectors. This topic is particularly relevant given the rising threats to Sweden's national security, resulting in military rearmament and increased police efforts towards the deadly violence linked to gang criminality.
To examine perceptions of trust and how it is perceived to be affected by heightened security threats the study explores three dimensions: team, leadership, and organisational trust. The participants include personnel from patrolling police, military units, police office and military office. Using an abductive qualitative approach, we conduct 16 semi-structured interviews, with four interviewees from each group.
The first main finding reveals that team trust varies the most by context. Patrolling police and military in units accordingly reported high team trust, emphasising its necessity due to the inherent risks and interdependence in their work. Agost the interviewees in the office groups, there were more individual variations. Additionally, the study shows that high leadership trust positively affects team and organisational trust, but high team or organisational trust did not necessarily indicate high leadership trust. This highlights both the interconnectedness and distinctiveness of these dimensions. Lastly, the findings also show that the current threat levels in Sweden underscore the need for trust, yet many interviewees had low leadership trust due to dissatisfaction and increased workloads.
These results suggest the importance of considering different dimensions of trust and specify the context when studying it from an interpersonal standpoint. Lastly, the findings show the vitality of trust in organisations and suggest that fostering leadership trust has the biggest positive effects, extending to both organisational and team dimensions. (Less)
Please use this url to cite or link to this publication:
http://lup.lub.lu.se/student-papers/record/9156196
- author
- Keller, Ebba LU and Olsson Mäkinen, Hedda LU
- supervisor
- organization
- course
- MGTN59 20241
- year
- 2024
- type
- H1 - Master's Degree (One Year)
- subject
- keywords
- Trust, Team trust, Organisational trust, Leadership trust, High-reliability settings, Police, Armed Forces, Organisational challenges, Workplace fun
- language
- English
- id
- 9156196
- date added to LUP
- 2024-06-24 12:55:32
- date last changed
- 2024-06-24 12:55:32
@misc{9156196,
abstract = {{The study investigates employees' perceptions of trust within the Swedish Police and the Swedish Armed Forces. Trust is critical for organisational success, yet there is a lack of research comparing different dimensions of trust within these public sectors. This topic is particularly relevant given the rising threats to Sweden's national security, resulting in military rearmament and increased police efforts towards the deadly violence linked to gang criminality.
To examine perceptions of trust and how it is perceived to be affected by heightened security threats the study explores three dimensions: team, leadership, and organisational trust. The participants include personnel from patrolling police, military units, police office and military office. Using an abductive qualitative approach, we conduct 16 semi-structured interviews, with four interviewees from each group.
The first main finding reveals that team trust varies the most by context. Patrolling police and military in units accordingly reported high team trust, emphasising its necessity due to the inherent risks and interdependence in their work. Agost the interviewees in the office groups, there were more individual variations. Additionally, the study shows that high leadership trust positively affects team and organisational trust, but high team or organisational trust did not necessarily indicate high leadership trust. This highlights both the interconnectedness and distinctiveness of these dimensions. Lastly, the findings also show that the current threat levels in Sweden underscore the need for trust, yet many interviewees had low leadership trust due to dissatisfaction and increased workloads.
These results suggest the importance of considering different dimensions of trust and specify the context when studying it from an interpersonal standpoint. Lastly, the findings show the vitality of trust in organisations and suggest that fostering leadership trust has the biggest positive effects, extending to both organisational and team dimensions.}},
author = {{Keller, Ebba and Olsson Mäkinen, Hedda}},
language = {{eng}},
note = {{Student Paper}},
title = {{Building trust when facing violence: Insights from the Swedish Police and the Swedish Armed Forces}},
year = {{2024}},
}