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Consumer Brand Engagement in Social Media: A Pre-Registered Replication

Tunca, Burak LU orcid (2019) In Journal of Empirical Generalisations in Marketing Science 19(1). p.1-20
Abstract
This study presents a pre-registered replication of one of the most influential articles in the customer engagement literature entitled Consumer Brand Engagement in Social Media: Conceptualization, Scale Development and Validation (Hollebeek, Glynn, & Brodie, 2014, Journal of Interactive Marketing, 28[2], 149–165). By employing the popular social media brand Instagram®, which is often used by marketers to facilitate consumer engagement, this study tested the hypotheses posited by Hollebeek et al. (2014). Although the original model replicated well and similar findings were observed, replication results indicated problems with discriminant validity between consumer brand engagement and self-brand connection constructs. Further... (More)
This study presents a pre-registered replication of one of the most influential articles in the customer engagement literature entitled Consumer Brand Engagement in Social Media: Conceptualization, Scale Development and Validation (Hollebeek, Glynn, & Brodie, 2014, Journal of Interactive Marketing, 28[2], 149–165). By employing the popular social media brand Instagram®, which is often used by marketers to facilitate consumer engagement, this study tested the hypotheses posited by Hollebeek et al. (2014). Although the original model replicated well and similar findings were observed, replication results indicated problems with discriminant validity between consumer brand engagement and self-brand connection constructs. Further exploratory analyses of the dataset also revealed potential gender differences in responses to consumer brand engagement items. Future replication studies are required to address these issues and increase the generalizability of consumer brand engagement theories. (Less)
Please use this url to cite or link to this publication:
author
organization
publishing date
type
Contribution to journal
publication status
published
subject
keywords
Consumer Brand Engagement, replication, Social Media, Structural Equation Modeling
in
Journal of Empirical Generalisations in Marketing Science
volume
19
issue
1
pages
1 - 20
publisher
University of South Australia
external identifiers
  • scopus:85071511546
ISSN
1326-4443
language
English
LU publication?
yes
id
3b4048f5-19c7-4574-bfbc-411b56132913
alternative location
https://www.empgens.com/wp-content/uploads/2019/04/Tunca_Consumer_Brand_Engagement_Replication.pdf
date added to LUP
2019-04-12 12:08:46
date last changed
2022-03-25 17:37:27
@article{3b4048f5-19c7-4574-bfbc-411b56132913,
  abstract     = {{This study presents a pre-registered replication of one of the most influential articles in the customer engagement literature entitled Consumer Brand Engagement in Social Media: Conceptualization, Scale Development and Validation (Hollebeek, Glynn, & Brodie, 2014, Journal of Interactive Marketing, 28[2], 149–165). By employing the popular social media brand Instagram®, which is often used by marketers to facilitate consumer engagement, this study tested the hypotheses posited by Hollebeek et al. (2014). Although the original model replicated well and similar findings were observed, replication results indicated problems with discriminant validity between consumer brand engagement and self-brand connection constructs. Further exploratory analyses of the dataset also revealed potential gender differences in responses to consumer brand engagement items. Future replication studies are required to address these issues and increase the generalizability of consumer brand engagement theories.}},
  author       = {{Tunca, Burak}},
  issn         = {{1326-4443}},
  keywords     = {{Consumer Brand Engagement; replication; Social Media; Structural Equation Modeling}},
  language     = {{eng}},
  number       = {{1}},
  pages        = {{1--20}},
  publisher    = {{University of South Australia}},
  series       = {{Journal of Empirical Generalisations in Marketing Science}},
  title        = {{Consumer Brand Engagement in Social Media: A Pre-Registered Replication}},
  url          = {{https://lup.lub.lu.se/search/files/62955101/Tunca_Consumer_Brand_Engagement_Replication.pdf}},
  volume       = {{19}},
  year         = {{2019}},
}