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Revisiting a Social Constructionist Approach to Crisis Communication: Investigating Contemporary Crises in China

Zhao, Hui LU ; Falkheimer, Jesper LU and Heide, Mats LU orcid (2017) In International Journal of Strategic Communication 11(5). p.364-378
Abstract
The current study provides a social constructionist approach to crisis communication in the Chinese context. Crisis communication is viewed as a form of strategic communication, involving multiple stakeholders in situations that are dependent on context, space and time. This approach provides a much-needed path for investigating and understanding crisis communication practices in contemporary China. The distinct Chinese context for crisis communication, with both an authoritarian government structure and a digital transformation of society, challenges theories originally developed in the Western countries. To address this issue, this study proposes a three-theme analytical framework to examine crisis communication practices in the Chinese... (More)
The current study provides a social constructionist approach to crisis communication in the Chinese context. Crisis communication is viewed as a form of strategic communication, involving multiple stakeholders in situations that are dependent on context, space and time. This approach provides a much-needed path for investigating and understanding crisis communication practices in contemporary China. The distinct Chinese context for crisis communication, with both an authoritarian government structure and a digital transformation of society, challenges theories originally developed in the Western countries. To address this issue, this study proposes a three-theme analytical framework to examine crisis communication practices in the Chinese context: (1) an audience (or stakeholder) orientation—focusing sense-making, (2) a proactive and interactive approach—focusing communication, and (3) a community—focused approach—focusing a long-range precrisis perspective. (Less)
Please use this url to cite or link to this publication:
author
; and
organization
publishing date
type
Contribution to journal
publication status
published
subject
in
International Journal of Strategic Communication
volume
11
issue
5
pages
364 - 378
publisher
Taylor & Francis
external identifiers
  • scopus:85029708690
ISSN
1553-1198
DOI
10.1080/1553118X.2017.1363758
language
English
LU publication?
yes
id
69689886-d8cc-4b70-bc4d-29cae7ecd1f6
date added to LUP
2017-08-01 11:04:35
date last changed
2025-10-14 12:21:40
@article{69689886-d8cc-4b70-bc4d-29cae7ecd1f6,
  abstract     = {{The current study provides a social constructionist approach to crisis communication in the Chinese context. Crisis communication is viewed as a form of strategic communication, involving multiple stakeholders in situations that are dependent on context, space and time. This approach provides a much-needed path for investigating and understanding crisis communication practices in contemporary China. The distinct Chinese context for crisis communication, with both an authoritarian government structure and a digital transformation of society, challenges theories originally developed in the Western countries. To address this issue, this study proposes a three-theme analytical framework to examine crisis communication practices in the Chinese context: (1) an audience (or stakeholder) orientation—focusing sense-making, (2) a proactive and interactive approach—focusing communication, and (3) a community—focused approach—focusing a long-range precrisis perspective.}},
  author       = {{Zhao, Hui and Falkheimer, Jesper and Heide, Mats}},
  issn         = {{1553-1198}},
  language     = {{eng}},
  month        = {{10}},
  number       = {{5}},
  pages        = {{364--378}},
  publisher    = {{Taylor & Francis}},
  series       = {{International Journal of Strategic Communication}},
  title        = {{Revisiting a Social Constructionist Approach to Crisis Communication: Investigating Contemporary Crises in China}},
  url          = {{http://dx.doi.org/10.1080/1553118X.2017.1363758}},
  doi          = {{10.1080/1553118X.2017.1363758}},
  volume       = {{11}},
  year         = {{2017}},
}